Patient Registrar jobs in Philadelphia, PA

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnetreg;-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jeffersonrsquo;s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold amp; Think Differently and Do the Right Thing

As an employer, Jeffersonmaintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jeffersonrsquo;s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Since this position will require the selected candidate to engage in regular contact with children in the form of care, guidance, supervision or training, you will be required to meet the requirements of the Child Protective Services Act, including the Pennsylvania State Police criminal background check, the Pennsylvania Department of Welfare child abuse criminal background clearance, and an FBI finger print based federal criminal records check. The selected candidate will not be allowed to commence working until all three (3) are completed satisfactorily.

Family Center (FC) is the outpatient location of Jeffersonrsquo;s MATER (Maternal Addiction Treatment, Education and Research) program. FC provides compassionate, person-centered, comprehensive substance use disorder treatment for pregnant and parenting women with opioid use disorder. Treatment includes individual, family, and group counseling, parenting support, on-site child care, food pantry, psychiatric care, and medication for opioid use disorder (MOUD), primarily methadone. Candidates should be familiar with the concepts of harm reduction, trauma-informed care, and mindfulness-based treatment.

The patient registrar performs receptionist and registrar duties for outpatient clinic which includes answering telephones, providing a welcoming environment to patients, visitors and vendors, monitoring patient flow, and verifying insurance information.

ESSENTIAL FUNCTIONS:

• Checks in patients, updating them about upcoming appointments and directing them to appropriate staff
• Oversees activity in the lobby to monitor patient flow and maintain orderly medicating.
• Greets visitors and patients and orients them to confidentiality requirements, including collecting signed confidentiality forms for visitors/vendors.
• Verifies patient demographic information is current.
• Confirms patient appointments with psychiatrist via telephone.
• Serves as a member of the Safety and Support Team, implementing safety and de-escalation protocols as needed.
• Interacts with co-workers, visitors, and other staff consistent with the core values of Jefferson.

OTHER FUNCTIONS AND COMPETENCIES:

• Upon arrival of a new patient, patientrsquo;s photo is taken and uploaded into the EHR.
• Maintains office supplies for clinic floor.
• Performs additional office duties including answering telephone calls, delivering messages, mail distribution, faxing, and copying.
• Any other duties as assigned by supervisor.

High School diploma or GED required. Associatersquo;s degree preferred.

2 years of relevant work experience.