Patient Registrar jobs in Wilmington, NC

Patient Registrar collects information from incoming patients regarding services needed, insurance available, or financial status. May assist in completion of admissions or insurance forms. Being a Patient Registrar contacts insurance providers to verify coverage and obtain authorization for service. Requires a high school diploma. Additionally, Patient Registrar typically reports to a supervisor or manager. The Patient Registrar may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

Recently Added Patient Registrar jobs

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Dental Patient Registrar (FT)
  • MedNorth Health Center
  • Wilmington, NC FULL_TIME
  • SUMMARY:  Under the general direction of the Chief Dental Officer, the Dental Patient Registrar performs those duties necessary to prepare patients administratively for a dental visit.  The Dental Patient Registrar is responsible for the accuracy and completion of patient accounts based on MNHC departmental protocols, policies and procedures, and compliance with regulatory agencies, to include registration functions and ensuring all insurance requirements are met prior to patient’s checkout, and fees collected prior to treatment.   

    PRIMARY DUTIES and RESPONSIBILITIES include the following:  (other duties may be assigned)

    • Greet patients, check in scheduled patients: Ensure all Health history is updated, insurance or discount information is accurate and up to date (current for 12 month from approval). Scan any necessary paperwork into Dentrix (Dental Application). 
    • Check in patients into the practice management system (Dentrix and Intergy), selecting the correct provider’s name. Obtain an image of the patient if needed.
    • Address emergency patients.  Follow outline protocol as related to same day walk-ins. (Consult with Clinical Staff if Triage is needed for medical implications).
    • Set up new accounts by entering patient data, including demographic and financial, into Dental application and Intergy.
    • Obtain Usernames and Passwords for all in network commercial insurances, managed care dental plans, Medicare dental plans, and Medicaid.
    • Analyze insurance coverage and benefits for service to ensure timely reimbursement by verification of benefits and obtain prior authorizations when required.
    • If the patient is being seen as a result of an emergency or new or returning exam visit, ensure the patient (or Guardian is <18)  provides complete demographics, Medical History, HIPPA and No Show Policy.
    • Scan all appropriate documents into Dental Software for all patients.  
    • The day before, Print schedules in preparation for the next day appointment and provide a pertinent staff.  Contact patients to confirm appointments. Notify the collection department in advance if there is an issue regarding payments.
    • Expect continuous flow during patients checking in and checking out.
    • Notify appropriate staff if an issue arises that is of a clinical nature or concerns regarding follow up appt.
    • Promote and maintain excellence in customer service skills. All calls must be addressed or return in a timely manner.
    • Accountable for updating short notice scheduling, adding patients to the schedule for short notice cancellations, and calling to confirm unconfirmed appointments.  
    • Adding notations to the schedule for missed appts (missed appt code and global alert)
    • Attend in service training sessions as assigned and completions of assigned trainings. 
    • Performs other related duties incidental to work described herein. 
     RELIEF DUTIES and RESPONSIBILITIES include the following:

    • Enter billing charges, calculates and collects payments at time services are rendered and issue receipt for payment received.
    • Maintain and assume responsibility for the opening cash drawer fund of $100.00 (when performing as cashier).
    • Prepare a daily cash log and reconcile the cash report and cash collected on a daily basis.
    • Provide rotation relief as a part of the Saturday rotation of the front desk schedulers and late evening schedules as requested. 
    Corporate Compliance: It is an essential job element that everyone be compliant with the full law and fully cooperate with the compliance program without fear of retaliations from the organization. 

    SUPERVISORY RESPONSIBILITIES:  None 

    ADMINISTRATIVE RESPONSIBILITIES:  None 

    QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge skills, and/or ability required:           

    EDUCATION AND/OR EXPERIENCE: 
    • High School diploma or equivalent; experience may be substituted for education; must have at least one year of health care related experience in a business, medical, dental or insurance office 

    ESSENTIAL TECHNICAL/MOTOR SKILLS: 
    • Dental Terminology, Medical terminology, accurate typing skills, ability to process work error free
    • Ability to use standard office equipment, including computers, photocopiers, and facsimile machines
    • Ability to learn, understand, and use Internet insurance eligibility systems and/or the willingness to learn. 

    INTERPERSONAL SKILLS: 
    • Excellent interpersonal and customer service skills
    • Excellent telephone etiquette
    • Teamwork and communication skills essential
    • Treat all patients, co-workers, and managers with courtesy and respect 

    MENTAL ABILITIES: 
    • Cognitive reasoning
    • Clear thinking in high-pressure situations
    • Ability to prioritize and withstand pressure of continual work with variable requirements
    • Ability to concentrate and maintain accuracy despite frequent interruptions
    • Critical thinking and organization skills, problem solving, and reasoning capabilities 

    LANGUAGE SKILLS: 
    • Ability to speak English fluently -- Spanish speaking or another language is a plus 

    LICENSES, CERTIFICATES, REGISTRATIONS:  None 

    PHYSICAL DEMANDS:    

    The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear, use hands to finger, handle or feel.  The employee is occasionally required to stoop, kneel, crouch or crawl.  The employee is frequently required to lift and/or move up to 20 pounds.

    The special vision requirements for this job are close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors). 

    WORK ENVIRONMENT: 

    The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions for this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    MedNorth Health Center provides comprehensive health care services, inside a multi-cultural medical/dental clinic, to all individuals; insured, uninsured, and underinsured.  The building is heated in winter and air conditioned in the summer with noise levels of moderate to loud.  We serve patients who speak multiple languages and who may need the assistance of an interpreter.  In this position one may be subject to exposure to copier toner, correction fluid, bright fluorescent lighting, and continuous personal computer exposure.

    This job is a bloodborne pathogens risk category III position. 

    GENERAL EXPECTATIONS:

    • The employee is expected to attend work on a daily basis and to be at work on time.
    • The employee is expected to be a team player.
    • The employee is expected to report absences in accordance with personnel policies and procedures and in a manner to minimally impacts Pt care.
    • The employee's work is expected to be accurate, neat, and thorough, and completed on time.
    • The employee is expected to have a positive attitude, be cooperative, and considerate of others.
    • The employee is expected to be dependable and is expected to accept responsibility for assignments and duties given.
    • The incumbent is expected to dress and act in a professional manner and to adhere to all safety standards.
    • The employee is expected to participate in staff meetings, be courteous and polite with patients and other staff.
    • The employee is expected to maintain confidentiality.

  • 2 Days Ago
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Dental Patient Registrar
  • MEDNORTH HEALTH CENTER
  • Wilmington, NC OTHER
  • Job Details Job Location: Office - Main - Wilmington, NC Salary Range: Undisclosed Dental Patient RegistrarSUMMARY: Under the general direction of the Chief Dental Officer, the Dental Patient Registra...
  • 19 Days Ago
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Office Support III - Receptionist/Secretary/Registrar - CO
  • Brunswick County School District
  • Bolivia, NC FULL_TIME
  • Position Available: July 1, 2024 Location: Central Services Pay Grade: G Term: 12 months For more information, contact Molly White at mewhite@bcswan.net or 910-782-5082.
  • 1 Month Ago
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Patient Advocate
  • Wilmington Treatment Center
  • Wilmington, NC FULL_TIME
  • ESSENTIAL JOB FUNCTIONS: Coordinate and supervise all incoming calls/emails from current patients' family members Serve as primary link between current patient's family members to the clinical, nursin...
  • 15 Days Ago
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Patient Coordinator
  • Aspen Dental
  • Jacksonville, NC FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 2 Days Ago
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Patient Driver
  • Wilmington Treatment Center
  • Wilmington, NC FULL_TIME
  • Essential Functions: Transport admitting and discharging patients. Respond and adhere to “on call” schedule as required. Accurately and appropriately complete all transportation documentation. Ensure ...
  • 1 Month Ago
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0 Patient Registrar jobs found in Wilmington, NC area

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Front Desk Receptionist
  • Anne Arundel Dermatology
  • Wilmington, NC
  • Overview: Founded over 40 years ago with a mission to provide the highest quality and full spectrum of medical, surgical...
  • 4/19/2024 12:00:00 AM
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Veterinary Receptionist
  • Southern Veterinary Partners
  • Wilmington, NC
  • College Road Animal Hospital is located in historic Wilmington, North Carolina. Close to colorful beaches, a scenic Rive...
  • 4/19/2024 12:00:00 AM
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Nurse Practitioner/Physician Assistant
  • Sandy Shores Medical Center and Urgent Care
  • Holly Ridge, NC
  • Job Description Job Description ***Weekend Only*** We are actively seeking a Nurse Practitioner or Physician Assistant t...
  • 4/18/2024 12:00:00 AM
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Patient Service/Front Desk Coordinator
  • MyEyeDr.
  • Wilmington, NC
  • Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you ...
  • 4/18/2024 12:00:00 AM
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Dental Office Manager
  • Riccobene Associates Family Dentistry
  • Southport, NC
  • Riccobene Associates Family Dentistry is looking for a full-time Office Manager for our Southport office! Are you tired ...
  • 4/17/2024 12:00:00 AM
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Dental Office Manager
  • Riccobene Associates Family Dentistry
  • Shallotte, NC
  • Riccobene Associates Family Dentistry is looking for a full-time Office Manager for our Shallotte office! Are you tired ...
  • 4/17/2024 12:00:00 AM
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Medical Receptionist
  • COASTAL CAROLINA ENT DO
  • Supply, NC
  • Job Description Job Description Front Desk Receptionist will perform a variety of administrative and clerical tasks. As ...
  • 4/16/2024 12:00:00 AM
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Front Desk Agent
  • Suburban Extended Stay Wilmington
  • Wilmington, NC
  • Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest servic...
  • 4/16/2024 12:00:00 AM
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About Wilmington, North Carolina

Wilmington is a port city and the county seat of New Hanover County in coastal southeastern North Carolina, United States. With a population of 119,045 in 2017, it is the eighth most populous city in the state. Wilmington is the principal city of the Wilmington Metropolitan Statistical Area, a metropolitan area that includes New Hanover and Pender counties in southeastern North Carolina, which has a population of 263,429 as of the 2012 Census Estimate. Wilmington was settled by the English along the Cape Fear River. The city was named after Spencer Compton who was the Earl of Wilmington. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Registrar jobs
$30,822 to $37,624
Wilmington, North Carolina area prices
were up 1.5% from a year ago
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