Patient Relations Director jobs in Abilene, TX

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Patient Relations Coordinator
  • Hendrick Health
  • Abilene, TX FULL_TIME
  • Job Summary

    The Patient Relations Coordinator provides effective internal marketing to patients, families, and other customers by responding to requests, concerns and special needs. This individual oversees and coordinates the complaint and grievance process to ensure that Hendrick responds to these issues in an appropriate, timely and professional manner. This individual identifies areas of needed improvement and takes action to facilitate those changes. Additionally, the Patient Relations Coordinator supervises other members of the patient relations department, as well as volunteers, to ensure the best use of time and resources for optimal departmental operations.

     

    Job Requirements

    Minimum Education

    • Bachelor's Degree or 10 years related healthcare experience

    Minimum Work Experience

    • 3-5 years nursing, patient relations, marketing, social work, or other relevant healthcare experience

    Required Licenses/Certifications

    • None

    Required Skills, Knowledge, and Abilities

    • Extreme diplomacy and tact
    • Excellent human relations and oral/written communication
    • Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
    • Ability to learn and utilize multiple computer applications

    Designated Driver

    • No

    OSHA Category

    • 2 - Medium Risk
  • 1 Month Ago

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Director of Ticketing & Fan Relations
  • Abilene Christian University
  • Abilene, TX FULL_TIME
  • Job no: 493586 Work Type: Staff full-time Location: Abilene Categories: Staff, Athletics and Recreation About ACU ACU is affiliated with the fellowship of the Church of Christ. All applicants must be ...
  • 8 Days Ago

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Community Relations & Development Coordinator
  • The Salvation Army USA Southern Territory
  • San Angelo, TX FULL_TIME
  • Location: San Angelo Corps Position Type: Community Relations & Development Coordinator About this opportunity: Plans, coordinates, implements, administers, evaluates and monitors an aggressive Commun...
  • 22 Days Ago

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Talent Relations Manager
  • Market Street
  • Abilene, TX FULL_TIME
  • Summary: The Talent Relations Manager is first and foremost responsible for team member relations, recruiting and satisfaction. He/She is responsible for team member relations and satisfaction linked ...
  • 9 Days Ago

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Community Relations Manager/Permitting Specialist
  • Vero Networks
  • Abilene, TX FULL_TIME
  • Vero Networks is a dynamic and innovative telecommunications company dedicated to delivering high-speed fiber-optic internet services to communities across the country. We are on a mission to connect ...
  • 2 Months Ago

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Patient coordinator
  • Benevis
  • San Angelo, TX FULL_TIME
  • Overview Full Time Bilingual Patient Coordinator Allington Dental and Braces-San Angelo, TX Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we creat...
  • 25 Days Ago

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0 Patient Relations Director jobs found in Abilene, TX area

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Marketing Director
  • Babich & Assoc.
  • Abilene, TX
  • Job Description Job Description Bank client is looking for a Marketing Director to take over all retail and commercial m...
  • 3/28/2024 12:00:00 AM

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Director of Quality Management
  • ContinueCARE Hospital at Hendrick Medical Center
  • Abilene, TX
  • The Director of Quality Management will establish, implement, facilitate and coordinate the ongoing, hospital-wide Quali...
  • 3/28/2024 12:00:00 AM

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Director Human Resources
  • Lifespace Communities
  • Abilene, TX
  • Community: Wesley Court Address: 2617 Antilley Road Abilene, Texas 79606 Pay Range $68,800.00-$85,950.00+ Annual Live yo...
  • 3/25/2024 12:00:00 AM

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Director of Quality Management
  • ContinueCARE Hospital at Hendrick Medical Center
  • Abilene, TX
  • The Director of Quality Management will establish, implement, facilitate and coordinate the ongoing, hospital-wide Quali...
  • 3/25/2024 12:00:00 AM

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Executive Director
  • Life Space Communities
  • Abilene, TX
  • Community: Wesley Court Address: 2617 Antilley Road Abilene, Texas 79606 Pay Range $132,600. 00-$172,350. 00+ Annual Liv...
  • 3/24/2024 12:00:00 AM

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Assistant Director Nursing
  • Life Space Communities
  • Abilene, TX
  • Community: Wesley Court Address: 2617 Antilley Road Abilene, Texas 79606 Pay Range $76,300. 00-$95,400. 00+ Annual Live ...
  • 3/9/2024 12:00:00 AM

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Director Assisted Living
  • Life Space Communities
  • Abilene, TX
  • Community: Wesley Court Address: 2617 Antilley Road Abilene, Texas 79606 Pay Range $73,100. 00-$91,350. 00+ Annual Live ...
  • 1/16/2024 12:00:00 AM

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Executive Director
  • Life Space Communities
  • Abilene, TX
  • Community: Wesley Court Address: 2617 Antilley Road Abilene, Texas 79606 Pay Range $132,600. 00-$172,350. 00+ Annual Liv...
  • 9/20/2023 12:00:00 AM

Abilene is located in northeastern Taylor County. The city limits extend north into Jones County. Interstate 20 leads east 149 miles (240 km) to Fort Worth and west 148 miles (238 km) to Midland. Three U.S. highways pass through the city. US 83 runs west of the city center, leading north 24 miles (39 km) to Anson and south 55 miles (89 km) to Ballinger. US 84 runs with US 83 through the southwest part of the city but leads southeast 52 miles (84 km) to Coleman and west with I-20 40 miles (64 km) to Sweetwater. US 277 follows US 83 around the northwest side of the city and north to Anson but he...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$106,178 to $147,623
Abilene, Texas area prices
were up 1.2% from a year ago

Patient Relations Director in Birmingham, AL
Patient Relations staff are also able to document and share compliments about services you have received.
February 18, 2020
Patient Relations Director in Reading, PA
If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.
January 28, 2020
Patient Relations Director in Petaluma, CA
The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
January 19, 2020