Patient Relations Director jobs in Amarillo, TX

Moore County Hospital District (MCHD) is an award winning  Critical Access Hospital located in the High Plains of Texas in the town of Dumas.  The National Association of Rural Hospitals named MCHD to the Top 20 Rural Hospitals in the US for Quality (#9)!

MCHD serves a population base that covers six counties and consistently performs alongside top hospitals in the nation, both rural and urban, in clinical measures, patient satisfaction, and employee satisfaction.

MCHD is a recipient of the Hurst Gold Standard of Nursing Award, the Studer Excellence in Patient Care Award, the TORCH Light award, the Joint Commission Top Performer award, the Texas Healthcare Quality Improvement Award, the Studer Healthcare Partner of the Month award, the Home Care Elite award, and more.  MCHD's 2019 Press Ganey Employee Engagement Survey ranked MCHD in the top 95% of healthcare organizations nationally for employee job satisfaction and engagement, in the top 96% for 2020 and 2021!  MCHD has averaged in the 94th percentile in the US over the past 8 years!

This is a Full Time Position.

WHAT YOU'LL DO: 

• The Patient Financial Services Director has overall responsibility for the proper functioning of the district’s business office functions included but not limited to inpatient, outpatient and emergency room registrations, hospital switch board, insurance billings, and collections of self-pay accounts. 
• The director will see that the district revenue cycle operations are functioning as they should and that the maximum amount of reimbursements and self-pay collections are maintained. 
• The director will be responsible for the proper staffing, evaluation and review of the employees of the patient financial services.
• Interprets policies and recommends policy changes to Chief Financial Officer.

EDUCATIONAL/EXPERIENCE REQUIREMENTS: A Bachelor’s degree in Accounting, Business Administration or a closely related field is preferred. 

EXPERIENCE REQUIREMENTS:  Two or more years of directly related experience is required. 

LICENSURE / CERTIFICATION REQUIREMENTS:  N/A

OTHER REQUIREMENTS:  Incumbent is encouraged to join and be active in Healthcare Financial Management Association (HFMA) and Texas Association of Financial Managers (TAHFA).