Patient Relations Director jobs in Bangor, ME

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Generalist
  • Patient Now
  • Bangor, ME FULL_TIME
  • Job Title:


    IT Generalist


    Department:


    Technology


    Reports to:


    VIP Applications & Security


    Position Summary
    : Seeking a full time Help Desk technician to work in a remote office in order to: Provide responsive quality customer service and support to internal employees within the organization. Services include but are not limited to web applications, desktop applications, mobile apps, and physical devices (computers, monitors, printers, etc). Performs analysis on all issues based on priority and directs the implementation of corrective actions to restore functions and avoid recurrence of the issue. Records all incidents/assistance while maintaining accountability of ownership until resolved. Monitors progress of problem resolution and initiates timely feedback to management and the user. Performers user follow-up to verify final resolution and determine satisfaction level.


    Essential Duties and Responsibilities:

    • Provides highly effective and efficient technical system and user support.
    • Documents, tracks, and monitors problems to ensure a timely resolution.
    • Resolve technical issues, detects patterns of occurrences, and coordinates with staff regarding handling resolutions to persistent problems.
    • Analyzes challenges, recommend solutions and initiates corrective actions and creates the proper documentation for future reference.
    • Exercises sound judgment while problem solving customer challenges.
    • Communicates to customers in non-technical language regarding the status of reporting and/or data management.
    • Assists with setup, configuration, and testing of a variety of mobile, desktop, and web-based software applications.
    • Responds to technical support requests promptly, professionally, and effectively.


    Skills Required

    • Proven customer service and problem-solving skills providing support services both remote and on site
    • Excellent communication and writing skills.
    • Broad technical knowledge/awareness encompassing both software and hardware
    • Knowledge and ability to troubleshoot technical issues related to software applications, hardware, and related windows OS software (printer drivers, folder permissions, etc.).
    • Must be able self-driven, with the ability to multi-task and prioritize in a fast-paced remote environment.
    • Must be detail oriented and highly accurate.
    • Strong interpersonal and customer service skills are required to interact with exhibitors, clients, and event teams.
    • Experience working in a HIPAA and SOC2 compliant organization.
    • Experience with Windows OS support
    • Experience with Google Enterprise Services


    Education/Experience Preferred

    • 5 Years of experience in a technical role within IT
    • CompTIA Security certification
    • Experience with GRC
    • Remote IT Support
    • Inventory Management


    The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.


    BrvlLuajaF

  • 21 Days Ago

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Provider Relations Liaison
  • Northern Light Health
  • Ellsworth, ME FULL_TIME
  • Northern Light Home Care and Hospice Department: Business Development Position is located: Northern Light Home Care and Hospice Ellsworth Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 8:00...
  • 19 Days Ago

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Guest Relations Specialist I
  • Northern Light Health
  • Presque Isle, ME FULL_TIME
  • Northern Light A.R. Gould Department: Volunteer Services Position is located: Northern Light A.R. Gould Hospital Work Type: PRN FTE: 0.000100: Work Schedule: Variable Summary : The Guest Relations Spe...
  • 21 Days Ago

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Dir- Corporate/Found Relations
  • Northern Light Health
  • Brewer, ME FULL_TIME
  • Northern Light Health Department: Foundation Position is located: Cianchette Professional Blding Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 8:00 AM to 4:30 PM Summary : Northern Light H...
  • 1 Day Ago

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Provider Relations Liaison
  • Northern Light Health
  • Presque Isle, ME PART_TIME
  • Northern Light Home Care and Hospice Department: Business Development Position is located: Northern Light Home Care and Hospice Houlton Work Type: Part Time Eligible Hours Per Week: 24.00 Work Schedul...
  • 2 Days Ago

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Manager of Alumni Relations and Advancement
  • University of Maine
  • Farmington, ME FULL_TIME
  • Work Schedule: A typical schedule is Monday-Friday 8am- 4:30pm with some nights and weekends and travel Position Title: Manager of Alumni Relations and Advancement Campus: Farmington Department: Unive...
  • 12 Days Ago

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0 Patient Relations Director jobs found in Bangor, ME area

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Director of Engineering - Own your own Franchise
  • Williamsonheckt
  • Bangor, ME
  • Do you want to own your own business? You are not alone, approximately 85% of the new franchise owners were professional...
  • 3/29/2024 12:00:00 AM

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Director of Marketing
  • C&L Aviation Group
  • Bangor, ME
  • C&L Aviation Group, a global provider of aviation services and aftermarket support, is based in Bangor, Maine. Our commi...
  • 3/28/2024 12:00:00 AM

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Director of Diversity, Equity, Inclusion and Belonging
  • Husson University
  • Bangor, ME
  • Salary: $68,000.00 - $75,000.00 Annually Location : Bangor, ME Job Type: Full-Time Job Number: 00416 Department: Academi...
  • 3/28/2024 12:00:00 AM

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Associate Director Sponsored Program Accounting - Fully Remote!!
  • The Jackson Laboratory
  • Bar Harbor, ME
  • Sponsored Research Administration (SRA) is the designated pre-award and post-award administration office for The Jackson...
  • 3/28/2024 12:00:00 AM

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Clinical Director of Outpatient Services
  • WELLSPRING INC
  • Bangor, ME
  • CLINICAL DIRECTOR of OUTPATIENT SERVICES Supervised by: Executive Director Supervises: Program Director of the Substance...
  • 3/27/2024 12:00:00 AM

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Program Manager Project Manager
  • The Fedcap Group
  • Bangor, ME
  • Job Description Job Description · Acts as a member of the Families Forward Leadership team. Collaborates with the Region...
  • 3/27/2024 12:00:00 AM

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HUMAN RESOURCES DIRECTOR
  • KidsPeace
  • Ellsworth, ME
  • The Human Resources Director is responsible for management of Human Resources functions across Maine. Administers the em...
  • 3/26/2024 12:00:00 AM

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Dual Director of Sales
  • Maine Course Hospitality Group
  • Bangor, ME
  • Bangor Courtyard and TownePlace Suites Bangor, Maine We are pleased to announce a rare opportunity to join the managemen...
  • 3/25/2024 12:00:00 AM

Bangor is located at 44°48′N 68°48′W / 44.8°N 68.8°W / 44.8; -68.8. According to the United States Census Bureau, the city has a total area of 34.59 square miles (89.59 km2), of which 34.26 square miles (88.73 km2) is land and 0.33 square miles (0.85 km2) is water. A potential advantage that has always eluded exploitation is the city's location between the port city of Halifax, Nova Scotia, and the rest of Canada (as well as New York). As early as the 1870s, the city promoted a Halifax-to-New York railroad, via Bangor, as the quickest connection between North America and Europe (when combin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$107,315 to $149,203
Bangor, Maine area prices
were up 1.6% from a year ago

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Patient Relations staff are also able to document and share compliments about services you have received.
February 18, 2020
Patient Relations Director in Reading, PA
If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.
January 28, 2020
Patient Relations Director in Petaluma, CA
The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
January 19, 2020