Patient Relations Director jobs in Carson City, NV

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Community Relations Director - Assisted Living
  • Prestige Healthcare
  • Carson, NV FULL_TIME
  • Strongly considering candidates with assisted living or senior care sales experience.

    Position Details:Status: Fulltime

    Shift: Day

    Schedule: Various

    Working Hours Start: Various

    Working Hours End: VariousWhat does the Community

    Relations Director do?

    Simply put, you are the brand ambassador of your assisted

    living/memory care community, charged with driving census (occupancy) there.

    You will give engaging and memorable community tours, do what you can to market

    our community to the area to build our brand as “the place to live,” greeting

    prospective residents and their families, visit other healthcare influencers in

    the market to build referral relationships, and more. If you are a outgoing, memorable,

    goal-oriented team player, that goes above and beyond to hit the mark, this job

    is for you.

    Why join the

    Prestige Care Family in the Community Relations Director role?

    Not all senior living sales marketing roles are created

    the same – we like to think we have something different and exceptional to

    offer.

    Want a sales marketing role that really does

    matter? This does. You are selling a lifestyle, you are selling comfort and

    security, you are selling a home like setting and community where our residents

    truly thrive, and you, will make that happen.

    We have a strong promote-from-within culture,

    with a defined career path so you can level up your career to a regional or

    multi-site role.

    A competitive and comprehensive benefits package

    (medical/dental/vision/EAP/401k match, etc.) coming with 3 weeks of PTO on top

    of standard holidays.

    Comprehensive onboarding and

    training/development program for all new Community Relations Director.

    You would be part of the leadership team at our

    community, creating a personal brand as a senior living subject matter expert

    in this area in your region.

    Our 35 year old, family-owned and operated

    organization (with over 80 locations in 8 states) means we aren’t too small,

    but not too big. You are known here.

    In this job, every

    day you will…

    Initiate and carry out marketing calls and completing

    inbound marketing presentations by contacting discharge planners, doctors’

    offices, senior centers, other healthcare clinics, and other organizations.

    Answer telephone inquiries, sends out brochures and makes follow-up calls to

    close the deal.

    Meet census goals by ongoing communication and

    meets standards set by the Executive Director and other regional sales

    leadership.

    Conduct community tours, home visits, and

    assessments offering an overview of the services, lifestyle, convenience and

    benefits of the community, always following the company’s sales process, guidelines

    and philosophy.

    Database documentation, paperwork, and keeping

    the Executive Director and department heads up to date on inquiries, tours,

    outreach plan and mover-ins and move-outs.

    Represent the community in welcoming prospective

    residents, family members, referral sources and the public in a positive,

    helpful, and caring manner demonstrating community mission and philosophy.

    Maintain an accurate database records of

    reserved and occupied units, communicating this information to the executive

    director and the sales and marketing director. Prepares and distributes

    marketing reports in a timely and accurate manner.

    Attend business and community events where

    referral sources, prospective residents, care givers and their advisors are in

    attendance.

    Education & Experience

    needed to qualify:

    A two-year Associate

    Degree and a minimum of one year of sales and marketing experience or two years

    of sales and marketing experience, preferably in the assisted living/memory

    care/senior care space. Experience with budgets, closing sales and public

    speaking is needed. Access to a personal car and ability to travel

    frequently, with a valid driver’s license being a must.

    Ways you can advance

    beyond the Community Relations Director role:

    Once you master this role, you could consider the Sales

    Specialist, Executive Director, Regional Director of Sales & Marketing, or

    other jobs with Prestige Care. EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to

    personally touch lives every day. It is a philosophy of caring based on our

    core values of integrity, trust, commitment, and respect, that are at the

    center of all that we do. We are committed to a diverse and inclusive workforce

    that represents all of us, coming from different experiences, cultures,

    backgrounds, and viewpoints. Inclusion is the way we treat one another and how

    we celebrate what makes us different.

    Prestige is proud to be an Equal

    Employment Opportunity employer. We do not discriminate based upon race,

    religion, color, national origin, gender (including pregnancy, childbirth, or

    related medical conditions), sexual orientation, gender identity, gender expression,

    age, status as a protected veteran, status as an individual with a disability,

    or other applicable legally protected characteristics.

    In adherence with federal mandates, Prestige Care team members are required to have received the first dose of the COVID-19 vaccination by December 5, 2021, and be fully vaccinated against by COVID-19 by January 4, 2022 as a condition of employment, unless a team member qualifies for a religious or medical exemption. Information About Carson Tahoe Expressions Memory

    Care

    Located at 1001 Mountain Street in beautiful Carson City,

    NV, Carson Tahoe Expressions Memory Care has 54 units of memory care. If you

    are looking for a work environment that is brand new, that has the latest and

    greatest resources, we are where you want to be. We opened our doors in March

    of 2019 and having been serving the community at a high level since then. Our community

    is big, bright, open, and full of energy. The programming we offer our residents

    is comprehensive, which helps create a positive and engaging community.

    Our team members at Carson Tahoe Expressions Memory Care

    truly acts as a team – this is a place where you can build (or continue!) your

    healthcare career with other likeminded healthcare professionals. It’s a highly

    collaborative environment where communication is a priority. Our leadership

    team is highly involved and approachable and truly lead by example and treat

    all team members as individuals.

    If working in a brand new, home-like setting, with a

    strong team atmosphere, and with a national award-winning employer that has a

    great promote-from-within culture, then Carson Tahoe Expressions Memory Care is

    the place for you.

    Who Is Prestige

    Care?

    Prestige Care is a family of over 75 skilled nursing

    post-acute care centers, as well as assisted living and memory care communities

    in 8 Western states. We are an organization of over 5,000 team members who

    serve thousands of residents, where we have the privilege of personally

    touching their lives every day.

    We have four core values of integrity, trust, commitment,

    and respect that guide everything that we do. With a strong commitment to

    career development and advancement, Prestige Care is an employer that can help

    you achieve your career goals and objectives. With a healthcare career at

    Prestige Care, you will enjoy a collaborative, team-oriented environment where

    your work truly matters at the end of every day.

  • 1 Day Ago

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Community Relations Director - Assisted Living
  • Prestige Care, Inc
  • Carson, NV FULL_TIME
  • : Strongly considering candidates with assisted living or senior care sales experience.: Position Details: Status: Fulltime Shift: Day Schedule: Various Working Hours Start: Various Working Hours End:...
  • 3 Days Ago

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Community Relations Director - Assisted Living
  • Carson Tahoe Expressions Memory Care
  • Carson, NV FULL_TIME
  • Strongly considering candidates with assisted living or senior care sales experience. Position Details:Status: Fulltime Shift: Day Schedule: Various Working Hours Start: Various Working Hours End: Var...
  • 4 Days Ago

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Community and Governmental Relations Specialist
  • County Executive Office
  • Carnelian Bay, CA FULL_TIME
  • Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commerci...
  • 10 Days Ago

C
HR EMPLOYEE RELATIONS MANAGER
  • Casino Fandango
  • Carson, NV FULL_TIME
  • General Summary of Job Duties Reporting directly to the Regional VP of Human Resources, the HR / Employee Relations Manager exercises general responsibility and supervision for the daily human resourc...
  • 15 Days Ago

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Public Relations Representative
  • Orlando Jobs Staffing
  • Carson, NV FULL_TIME
  • Public Relations RepresentativeWe seek an enthusiastic Public Relations Representative to manage our external sales communications. You will promote a positive public image and control the disseminati...
  • 17 Days Ago

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0 Patient Relations Director jobs found in Carson City, NV area

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Sales Director
  • Melton Hospitality Advisors
  • Sparks, NV
  • Salary Range: $65-$70k/year plus Benefits and Bonus. ***Relocation Assistance*** We have a client with a strong team and...
  • 3/29/2024 12:00:00 AM

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Behavioral Health Services Director
  • Clinical Management Consultants
  • Virginia City, NV
  • An exciting new opportunity for a Behavioral Health Services Director has just become available at an award winning hosp...
  • 3/28/2024 12:00:00 AM

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SYSTEM DIRECTOR, PATIENT ACCESS
  • UHS
  • Sparks, NV
  • Responsibilities This Patient Access System Director opportunity is full time, offers full benefits and a convenient sch...
  • 3/28/2024 12:00:00 AM

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Executive Director
  • Private Posting
  • Reno, NV
  • Job Description Job Description Our client is a well-established leader in the western portion of the United States for ...
  • 3/28/2024 12:00:00 AM

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Assistant Store Director
  • Albertsons Co.
  • South Lake Tahoe, CA
  • Overall management responsibility for the operation of a retail grocery store during absence of the Store Director, incl...
  • 3/28/2024 12:00:00 AM

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Director of Food and Beverage
  • Davidson Hospitality Group
  • South Lake Tahoe, CA
  • We are seeking an experienced and innovative Director of Food and Beverage to lead our dynamic team and oversee all culi...
  • 3/28/2024 12:00:00 AM

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Nurse Director Skilled Nursing
  • Clinical Management Consultants
  • Tahoe City, CA
  • An exciting opportunity has just been announced that a Community Medical Center is looking for a Director of Nursing to ...
  • 3/27/2024 12:00:00 AM

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FINANCE DIRECTOR
  • Gardnerville Ranchos General Improvement District
  • Gardnerville, NV
  • EMPLOYMENT OPPORTUNITY The Gardnerville Ranchos General Improvement District is accepting applications for the position ...
  • 3/25/2024 12:00:00 AM

Carson City is an independent city and capital of the US state of Nevada, named after the mountain man Kit Carson. As of the 2010 census, the population was 55,274. The majority of the town's population lives in Eagle Valley, on the eastern edge of the Carson Range, a branch of the Sierra Nevada, about 30 miles (50 km) south of Reno. The town began as a stopover for California-bound emigrants, but developed into a city with the Comstock Lode, a silver strike in the mountains to the northeast. The city has served as Nevada's capital since statehood in 1864; for much of its history it was a hub ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$118,367 to $164,569
Carson City, Nevada area prices
were up 2.5% from a year ago

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Patient Relations staff are also able to document and share compliments about services you have received.
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If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.
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The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
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