Patient Relations Director jobs in Florence, SC

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

O
Patient Care Coordinator
  • Otto Bock Patient Care, LLC
  • Murrells Inlet, SC FULL_TIME
  • Business Unit: Otto Bock Patient Care, LLC
    Location: Murrells Inlet, SC, US, 29576 Myrtle Beach, SC, US, 29577
    Contract Type: regular
    Scope of employment: full-time
    Contact Person: Lisa Castro
    Contact Information:
    Job ID: 6776

    Summary Statement

    With ten patient care facilities along the coast of South Carolina, Carolina Orthotics & Prosthetics (COP) has been servicing the surrounding Lowcountry with quality orthotic, prosthetic and pedorthic care for over 30 years. In 2021, Carolina Orthotics and Prosthetics joined Ottobock Patient Care. Together, we are all about excellence and innovation – in the people we employ as well as in our products and services. Great people drive our culture and you'll you have the chance to grow in an ever-changing field, improve access to care, and most importantly deliver the best possible patient care experiences. Our employees are actively involved in shaping both our company and our industry.


    We are currently looking for an Patient Care Coordinator at our Murrells Inlet, SC location who may occasionally provide coverage at our Myrtle Beach office.

    Duties & Responsibilities


    • Provide administrative support of the front desk by answering telephones, taking messages, routing calls or notifying appropriate individuals, printing and posting schedules, checking/sending faxes, assisting with developing/modifying patient appointments, maintaining/reconciling patient information in computer system, and performing quality control audits of records.
    • Coordinate patient communications for scheduling and appointment reminders, financial responsibility discussions, procurement of medical documentation from their referral source through direct, phone communication, fax and/or email as appropriate.
    • Assist in managing the Work in Process (WIP) daily in collaboration with the Clinicians and maintain all case documentation in OPIE in compliance with best practices established by the company.
    • Collaborate with various internal teams to secure insurance authorizations for patient cases, financial responsibility and medical documentation requirements.
    • Maintain a clean office work environment including coordination of all office supplies.
    • Maintain office petty cash as needed.
    • Perform shipping and receiving of products for device procurement and delivery as needed.
    • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
    • Create and maintain reporting as needed.
    • Ensure customers receive the best service possible and concerns are satisfactorily resolved.
    • Perform other duties as assigned.

    Qualifications

    • High school diploma or equivalent.
    • Two years of office administrative experience, preferably in a medical/dental/therapy office.
    • Experience with medical terminology, accounts receivable, insurance collections or billing preferred.
    • Knowledge of Medicare, Medicaid preferred.
    • Customer service experience.

    Benefits

    • Medical
    • Vision
    • Dental
    • Health savings accounts with employer contribution
    • Flexible spending account options
    • Company-paid life insurance policy
    • Paid time off
    • Company holidays
    • Floating holidays
    • 100% company-paid short & long-term disability
    • 401k match up to 3.5%

    Diversity at Ottobock

    For us, the focus is on treating each other with respect and enjoying our work. We value diversity and therefore expressly welcome all applications regardless of gender, age, nationality, disability, ethnicity and social origin, religious beliefs or sexual orientation. This includes special consideration for severely disabled individuals with equal suitability.

    Your future at Ottobock

    Ottobock's products and services in the areas of Prosthetics, NeuroMobility, Patient Care, Exoskeletons developed by 'SUITX by Ottobock' and Business Solutions ensure independence and quality of life when personal mobility is restricted. With over 9,000 employees in almost 60 countries, our company is the world market leader in technical orthopedics.

    Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.

    Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application!



    Nearest Major Market: Myrtle Beach
    Nearest Secondary Market: Florence

  • 4 Days Ago

C
Communications & Public Relations Specialist
  • City of Florence
  • Florence, SC FULL_TIME
  • $23.98/hour; 37.5 hours/week Closing Date: Until Filled Bachelor’s degree in English, Marketing, or a related field or experience in communications, public relations, and graphic design that would pro...
  • 20 Days Ago

D
Customer Relations Assistant
  • Dog Boarding at the Beach
  • Myrtle, SC FULL_TIME
  • Dog Boarding At The Beach in Myrtle Beach, SC is looking for one customer relations assistant to join our 15 person strong team. We are located on 401 Tyner St. Our ideal candidate is attentive, motiv...
  • 23 Days Ago

B
Homeowner Relations Coordinator
  • Beach Vacations
  • Myrtle, SC FULL_TIME
  • Overview The Homeowner Relations Coordinator is responsible for helping care for and grow the property management business divisions in both long and short-term rentals. This position is the driving f...
  • 14 Days Ago

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Guest Relations Specialist
  • Beach Vacations
  • Myrtle, SC PART_TIME
  • Overview Guest Relations Specialists act as the first point of contact for our guests. In this position, you will be responsible for providing excellent customer service, blocking guest rooms and proc...
  • 15 Days Ago

D
Customer Relations/Creative Writing Coordinator
  • Dog Boarding at the Beach
  • Myrtle, SC FULL_TIME
  • Dog Boarding At The Beach in Myrtle Beach, SC is looking for one customer relations assistant to join our 15 person strong team. We are located on 401 Tyner St. Our ideal candidate is attentive, motiv...
  • 23 Days Ago

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0 Patient Relations Director jobs found in Florence, SC area

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Quality/Risk Director
  • Encompass Health
  • Florence, SC
  • The Quality/Risk Director is responsible for an environment and culture that enables the hospital to fulfill its mission...
  • 3/28/2024 12:00:00 AM

S
Administrative Spec. II (PH/Dep. Health Dir./Lead OPS/Reg. Nursing Dir.)Florence County (Negotiable)
  • State of South Carolina
  • Florence, SC
  • Salary: $31,750.00 - $36,750.00 Annually Location : Florence County, SC Job Type: FTE - Full-Time Job Number: 163009/610...
  • 3/28/2024 12:00:00 AM

3
Audiologist
  • 360care LLC
  • Florence, SC
  • Make a difference every day at 360care At 360care, we are in business to better the lives of our customers by improving ...
  • 3/28/2024 12:00:00 AM

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Nurse Unit Manager LPN/LVN
  • Faith Health Care Center
  • Florence, SC
  • $4,000 Sign-On Bonus* *Sign-on bonus is available for full-time, new hires and expires 3/19/2024. POSITION SUMMARY: Are ...
  • 3/28/2024 12:00:00 AM

E
Physical Therapy Team Leader
  • Encompass Health
  • Florence, SC
  • The Therapy Team leader assists the Director of Therapy Operations in day to day operations of a therapy team or discipl...
  • 3/27/2024 12:00:00 AM

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Student Services Counselor - Financial Assistance and Assistant Director of Purchasing
  • Francis Marion University
  • Florence, SC
  • Francis Marion University invites applications Student Services Counselor - Financial Assistance Duties include, but are...
  • 3/27/2024 12:00:00 AM

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Supervisor - Paramedic or Nurse - LPN, LVN, or RN
  • LFB Plasma
  • Florence, SC
  • Job Description Job Description This position is responsible for supervising the day to day plasma center operations and...
  • 3/26/2024 12:00:00 AM

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Paramedic or Nurse - LPN, LVN, or RN
  • LFB Plasma
  • Florence, SC
  • Job Description Job Description The Medical Staff Associate is responsible for donor medical evaluations, determining do...
  • 3/26/2024 12:00:00 AM

Florence /ˈflɒrəns/ is a city in, and the county seat of, Florence County, South Carolina, United States. It is probably best known for being the intersection of I-95 and I-20, and the eastern terminus of I-20. It is the county seat of Florence County and the primary city within the Florence metropolitan area. The area forms the core of the historical "Pee Dee" region of South Carolina, which includes the eight counties of northeastern South Carolina, along with sections of southeastern North Carolina. As of the 2010 census, the population of Florence was 37,056, and the estimated population i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$105,849 to $147,165
Florence, South Carolina area prices
were up 1.5% from a year ago

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Patient Relations staff are also able to document and share compliments about services you have received.
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If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.
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The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
January 19, 2020