Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Labor Relations Director
#1. Must have at least 7yrs of experience of related experience in labor relations and/or union management experience or equivalent combination of education and/or HR senior leadership experience.
#2. Must have experience with contract interpretation, discipline and discharge, grievance and arbitration, unfair labor practice charges, general labor/management relations, positive team member relations, workplace investigations, training, and wage and hour policies and programs.
#3. No more than 3 jobs in the past 10 years.
Responsibilities of the Labor Relations Director:
Requirements of the Labor Relations Director:
Other Key Requirements:
Benefits of the Labor Relations Director:
Job Type: Full-time
Salary: $125,000.00 - $145,000.00 per year
Schedule:
Ability to Relocate:
Work Location: In person
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