Patient Relations Director jobs in Helena, MT

Description

Welcome to the next generation in senior living, The Springs Living.
Our purpose at The Springs at Missoula is to change the way people think, feel, and experience senior housing. We’ve taken the time and care to create handcrafted communities for seniors and their families. All of our communities offer warm and inviting environments that enhance people's lives and offer quality services and genuine solutions for seniors.

Job Description

As a Director of Community Relations, you can be a resource for seniors and families seeking independent living, assisted living, and memory care living options. You will provide tours to potential residents, follow up with inquiries, assist seniors in moving into our community, and support the community with special events. You will also nurture relationships with the local Missoula and surrounding communities and business partners to support our sales and community outreach goals.

This established and beautiful community has 142 wonderful apartment homes and a variety of amenities, including restaurant-style dining, pub, fitness, activities, and so much more!

Responsibilities:

• Develop plans and execute strategies for generating business to achieve occupancy/sales goals.
• Create a culture of success and positivity.
• Define sales and community outreach plans.
• Track data related to customer and prospect interactions.
• Monitor customer, market, and competitor activity and provide feedback.
• Work closely with The Springs Living marketing team to establish local marketing initiatives.

Qualifications:

• Sales and management experience in the senior living industry or related relationship-based sales industry preferred.
• Basic knowledge of the medical profession/industry.
• Excellent communication skills, both verbal and written.
• Ability to pass a criminal background and drug test.
• Degree in business administration, sales, and/or marketing or related field preferred.

Additional Skills:

• Creative, independent strategic thinker capable of developing sales strategies.
• Genuine approach, focused on developing strong relationships based on The Springs Living Company's shared values.
• Experience in strategic planning and execution.
• Demonstrated ability to define, refine, and effectively communicate the community's value to key decision-makers.
• Ability to have difficult conversations during a stressful time for relatives and loved ones.
• Ability to see the big picture for building relationships.
• Love for seniors and willingness to learn.

Additional Information
All your information will be kept confidential according to EEO guidelines.