Patient Relations Director jobs in Huntsville, AL

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Army Customer Relations Director
  • Inserso
  • Huntsville, AL FULL_TIME
  • Inserso Corporation, a fast-growing 500 person company, is looking for a driven senior manager to support winning contracts and managing customer relationships for the US Army and related DoD customers. You will drive activities to win unrestricted prime contracts/Task Orders as well as oversee their performance and customer satisfaction post award. You will execute the complete federal opportunity acquisition life cycle from opportunity identification, qualification, and capture. You will develop and nurture requisite customer and Industry contacts. You will support proposal and business development teams as needed with win strategy, colored reviews, and other activities. Post award, you will serve as a customer liaison and communicate feedback with service delivery teams to ensure outstanding customer satisfaction.

    Responsibilities:
    • Proactively gather knowledge about the customer's requirements, solution, procurement strategy, competition, and price to win.
    • Uncover and understand customer's pain points, requirements, and desired changes.
    • Collaborate with Inserso's business development and solution team to drive compelling management and technical solutions.
    • Support opportunity teaming strategy and recruit industry partners.
    • Support development of a healthy opportunity pipeline by identifying and qualifying opportunities within the target customers.
    • Understand the competitive landscape and partner community supporting the customer to assemble competitive teams to win specific opportunities.
    • Work with proposal development teams to create and submit compliant and winning proposals.
    • Represent Inserso at customer-related industry events, including, exhibits/tradeshows, conferences and other information exchange meetings.
    • Manage customer relationships activities, including, but not limited to: conducting customer quality reviews, ensuring performance exceeds customer expectations, and presenting innovations to customer for performance improvement.
    • Collaborate with service delivery team on contract performance and customer feedback.
    Required Skills/Experience:
    • US Citizen with ability to obtain Top-Secret Clearance.
    • 20 years of experience in Army or DoD IT systems or operations.
    • 10 years of experience managing or overseeing Army IT operations programs.
    • Understanding of customer's culture, environment, technologies, and the factors driving changes within customer organizations.
    • Respected by decisions makers and influencers in the local customer community.
    • Driven to continually learn emerging technologies, management frameworks, and industry best-practices.
    • Self-starter, disciplined, and driven to succeed with proven outcomes.
    • Periodic travel to meet with customers and attend events.
    Physical and/or Mental Qualifications:
    • Effectively communicate with customers, stakeholders, and technical specialists.
    EOE, including Disability/Vets.
    Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

    Inserso is an equal opportunity employer and does not discriminate on the basis of sex, age, race, color, religion, marital or veteran status, national origin, disability, obligation to serve the armed forces of the U.S., or any other characteristics by applicable federal, state or local laws. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodations will not impose an undue hardship during the application process and on the job.

     

  • 16 Days Ago

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Director of Marketing and Public Relations
  • Alabama A&M University
  • Normal, AL FULL_TIME
  • Location: Normal, AL Category: Other Professional Posted On: Fri Apr 21 2023 Job Description: Summary: The Director of Marketing and Public Relations is responsible for overseeing the development and ...
  • 4 Days Ago

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Employee Relations Specialist
  • Torch Technologies
  • Huntsville, AL FULL_TIME
  • Thank you for your interest in Torch Technologies. We’re an award-winning, 100% employee-owned company based in Huntsville, Alabama. Recognized as a top 100 defense company, we’re dedicated to support...
  • 1 Month Ago

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Public Relations Intern
  • Port of Huntsville
  • Huntsville, AL INTERN
  • The Huntsville-Madison County Airport Authority is accepting applications for Public Relations Intern. The PR Intern is responsible for assisting in the external and internal marketing and public rela...
  • 1 Month Ago

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Procurement & Vendor Relations Manager
  • Sevita
  • Huntsville, AL FULL_TIME
  • The MENTOR Network is now Sevita. We have a different name, but the same mission, and a renewed sense of purpose. At Sevita we provide home and community-based health care services and support for adu...
  • 2 Months Ago

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Director
  • Primrose School of Madison West (West Campus)
  • Madison, AL FULL_TIME
  • Build a brighter future for all children. As Early Childhood Director of Primrose School of Madison West (West Campus), your dedication to the success of our next generation will ensure we deliver on ...
  • Just Posted

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0 Patient Relations Director jobs found in Huntsville, AL area

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Director of Operations
  • C-storemaster
  • Huntsville, AL
  • CStoreMaster is a leading distributor for convenience stores throughout the Southeast region. CStoreMaster recognizes th...
  • 4/19/2024 12:00:00 AM

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Director of Operations
  • C-StoreMaster
  • Huntsville, AL
  • CStoreMaster is a leading distributor for convenience stores throughout the Southeast region. CStoreMaster recognizes th...
  • 4/18/2024 12:00:00 AM

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Director of Proposal Development
  • Modern Technology Solutions, Inc.
  • Huntsville, AL
  • Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Director of Proposal Development to join our grow...
  • 4/17/2024 12:00:00 AM

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Director of Finance
  • Yulista
  • Huntsville, AL
  • Yulista Holding LLC Regular PRIMARY FUNCTION The Director of Finance is responsible for driving the financial planning a...
  • 4/17/2024 12:00:00 AM

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Director of Proposal Development
  • Modern Technology Solutions, Inc.
  • Brownsboro, AL
  • Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Director of Proposal Development to join our grow...
  • 4/17/2024 12:00:00 AM

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Food Service Director
  • Aramark
  • Huntsville, AL
  • Job Description The Food Service Director is a management position responsible for developing and executing dining solut...
  • 4/16/2024 12:00:00 AM

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Director of Finance
  • Robert Half
  • Huntsville, AL
  • A well respected company in the Huntsville area is looking to add a Director of Finance to their team. This is a HYBRID ...
  • 4/16/2024 12:00:00 AM

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Director of Manufacturing
  • Alamo Group Inc.
  • Huntsville, AL
  • **Schwarze Industries** (an Alamo Group company) is currently accepting applications to fill the position of **Director ...
  • 4/15/2024 12:00:00 AM

Huntsville is a city located primarily in Madison County in the Appalachian region of northern Alabama. Huntsville is the county seat of Madison County. The city extends west into neighboring Limestone County and south into Morgan County. Huntsville's population was 180,105 as of the 2010 census. Huntsville is the third-largest city in Alabama and the largest city in the five-county Huntsville-Decatur-Albertville, AL Combined Statistical Area, which at the 2013 census estimate had a total population of 683,871. The Huntsville Metropolitan Area's population was 417,593 in 2010 to become the 2n...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$112,880 to $156,943
Huntsville, Alabama area prices
were up 1.3% from a year ago

Patient Relations Director in Birmingham, AL
Patient Relations staff are also able to document and share compliments about services you have received.
February 18, 2020
Patient Relations Director in Reading, PA
If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.
January 28, 2020
Patient Relations Director in Petaluma, CA
The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
January 19, 2020