Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Patient Relations Liaison Lead is responsible for supporting the organizational efforts to address patient and family grievances in compliance with regulatory requirements.
* LOA coverage until 5/31/24 *
Qualifications:
- Minimum of 5 years Clinical Experience
- Current licensure as a Registered Nurse in good standing in the State of California
- Ability to present information to groups, ability to retrieve and display data.
Pay Rate: $60/HR
If interested, send your resume to staffing@huckeyehealthcare.com or call (281) 769-8184 for more information.
Job Type: Contract
Pay: $60.00 per hour
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