Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Public Relations Account Director
Job Purpose
The PR Account Director effectively leverages experience, knowledge, and skills to drive innovative thinking while balancing client, agency and team needs. This position provides strategic leadership in developing and leading marketing communications plans and overseeing project execution for clients. The PR Account Director is also adept at driving additional business opportunities in conjunction with other agency managers. They serve as senior agency contact for assigned accounts with a demonstrated ability to manage complex client relationships.
Position Requirements
Education/Experience:
Four-year college degree, preferably in public relations, journalism, communications or a marketing-related field. Higher-level education or accreditation in communications or related field preferred. Minimum 8 years of client service and team leadership experience in a creative agency.
Skills/Knowledge/Ability:
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0 Patient Relations Director jobs found in Kansas City, MO area