Patient Relations Director jobs in Oceanside, CA

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Director Patient Advocacy and Industry Relations
  • Acadia Pharmaceuticals Inc.
  • San Diego, CA FULL_TIME
  • Please note that this position is based in San Diego, CA. Acadia's hybrid model requires this role to work in our office three days per week on average.

    Lead field-based patient advocacy liaison team to advance Acadia's business objectives. Responsible for day to day planning and execution of the advocacy and industry relations strategic plan. Identify trends and methods for strengthening relationships, partnerships and collaborations to better serve the patient and caregiver communities across Acadia's therapeutic portfolio.

    Primary Responsibilities:

    • Represents the company and acts as the national field director of our liaison team with patient advocacy groups and regional medical societies.
    • Provide strategic input to optimize patient outcomes in the patient and caregiver communities that we serve.
    • Effectively network with industry counterparts to understand best practices and apply learnings to future strategic plans.
    • Identifies and cultivates relationships with key stakeholders and organizations that are essential to achieving business objectives.
    • Contributes to the development of strategic plans for assigned regional patient advocacy and medical societies and oversees the successful implementation that is aligned with company business strategy.
    • Manage annual assigned budget , forecasting, and reporting for field-based patient advocacy and engagement activities.
    • Create and bring forward innovative approaches to partnering with advocacy groups that align with business strategy.
    • Champion the patient and medical professional voice to share insights about the patient journey and unmet needs of these groups.
    • Monitors competitive activity and identifies industry trends.
    • Interfaces effectively with medical affairs to ensure coordination with KOL, advisory and medical education field-based activities and clinical trial recruitment.
    • Close coordination with Government Affairs and Policy team on key matters impacting our patient communities.
    • Ensure cross functional collaboration and input with R&D, medical affairs, government affairs, commercial, market access, market development and other key stakeholders to optimally manage relationships to ensure alignment and effective execution of patient advocacy and medical society strategy.
    • Serves as a representative of the organization to both internal and external groups and ensures that information communicated is accurate and up to date regarding organizational activities and industry trends.
    • Stays current of new developments and incorporates such developments, ideas and strategies into the development and execution of programs.
    • Ensures adherence to company policies, compliance procedures, quality systems as well as other legal and regulatory directives.
    • Other duties as assigned.

    Education/Experience/Skills:

    Bachelor's degree in marketing, communications, healthcare, science or other related field. An equivalent combination of relevant education and applicable job experience may be considered. Requires 10 years of biopharmaceuticals experience in commercialization, marketing, advocacy or industry relations. Experience working in Rare Diseases, Neurology and/or Psychiatry marketplace as well as managing a team is preferred.

    Key SKills:

    • Understanding of Biopharmaceutical relationships with non-profit target accounts
    • Proficient computer skills in Microsoft Word, Excel and Outlook.
    • Highly detail oriented, self-disciplined, and ability to work independently with limited direction to resolve discrepancies and issues.
    • Demonstrated people management and motivation skillset.
    • Clear written and verbal communication skills to ensure understanding of specific scientific matters.
    • Experienced in public speaking and giving presentations to senior leaders.
    • Ability to travel by car, train or airplane independently overnight up to 75% of the time and work after hours if required by travel schedule or business issues.
    • Strong and positive work ethic for a growing team environment.

    Physical Requirements:

    While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment. Employee must occasionally lift and/or move up to 15 pounds.

    #LI-MH1 #LI-HYBRID

    In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.

    Salary Range
    $189,000-$236,500 USD

    What we offer you (US-Based Employees):

    • Competitive base, bonus, new hire and ongoing equity packages
    • Medical, dental, and vision insurance
    • 401(k) Plan with a fully vested company match 1:1 up to 5%
    • Employee Stock Purchase Plan with a 2-year purchase price lock-in
    • 15 vacation days
    • 14 paid holidays plus one floating holiday of your choice, including office closure between December 24th and January 1st
    • 10 days of paid sick time
    • Paid parental leave
    • Tuition assistance

    EEO Statement (US-Based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We would strongly encourage you to apply - especially if the reason you are the best candidate isn't exactly as we describe it here.

    It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.

    As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia's career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our or contact us at or .

    Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodation given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.

    Notice for California Applicants: Please within our Privacy Policy.

    Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. ("Acadia"). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in absence of an executed search agreement will not obligate Acadia in any way with the respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.


    ACADIA is an Equal Employment Opportunity/Affirmative Action Employer: Minority/Female/Disability/Veterans/Sexual Orientation and Gender Identity


     

  • 13 Days Ago

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DIRECTOR, COLLEGE AND COMMUNITY RELATIONS
  • Grossmont/Cuyamaca Community College District
  • El Cajon, CA FULL_TIME
  • DIRECTOR, COLLEGE AND COMMUNITY RELATIONS R-01515 San Diego County - Grossmont College Transforming lives through learning isn't just the vision of the Grossmont-Cuyamaca Community College District. I...
  • 9 Days Ago

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Director, Investor Relations
  • Ligand Pharmaceuticals
  • San Diego, CA FULL_TIME
  • The Director, Investor Relations reports directly to the CEO and works closely with the CFO and is responsible for assisting with the development and implementation of a successful investor relations ...
  • 10 Days Ago

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Director of Donor Relations
  • San Diego Rescue Mission
  • San Diego, CA FULL_TIME
  • At the San Diego Rescue Mission, we are driven by a profound belief in compassion, service, and the transformative power of Jesus' love. Our mission goes beyond charity; it is a calling to love our ne...
  • 12 Days Ago

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Director of Public Relations
  • InnoVision, LLC
  • San Diego, CA FULL_TIME
  • Join Our Team as a Director of Public Relations! *Public Relations & Media Relations Experience Mandatory* Are you ready to dive into the heart of San Diego's dynamic marketing scene? InnoVision Marke...
  • 21 Days Ago

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Director of Marketing & Public Relations
  • Workshops for Warriors
  • San Diego, CA FULL_TIME
  • Workshops for Warriors is a non-profit school and our mission is to provide quality training, accredited STEM educational programs, and opportunities to earn third-party nationally recognized credenti...
  • 2 Months Ago

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0 Patient Relations Director jobs found in Oceanside, CA area

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Associate Director / Director, Computational Chemistry
  • Light Horse Therapeutics
  • San Diego, CA
  • Light Horse Therapeutics is a small molecule drug discovery company based in San Diego, employing tools from chemical an...
  • 4/16/2024 12:00:00 AM

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Executive Director
  • San Diego Pride
  • San Diego, CA
  • For nearly 50 years, San Diego Pride has been a beacon of hope and celebration. Born out of the desire to honor the cour...
  • 4/16/2024 12:00:00 AM

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Executive Director
  • San Diego Pride
  • San Diego, CA
  • For nearly 50 years, San Diego Pride has been a beacon of hope and celebration. Born out of the desire to honor the cour...
  • 4/16/2024 12:00:00 AM

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Associate Director
  • BioPhase
  • San Diego, CA
  • We are looking for an Associate Director to join our skilled, dynamic, and teamwork-driven group. This role will mainly ...
  • 4/14/2024 12:00:00 AM

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Executive Director
  • AMIHA
  • Temecula, CA
  • Job Description Job Description Executive Director Reports to: Board of Commissioners Status: Full-Time/Exempt/Salary Ge...
  • 4/13/2024 12:00:00 AM

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Senior Director/Director of Partner Channels
  • ESET
  • San Diego, CA
  • Job posting title Senior Director/Director of Partner Channels Job summary The Director of Partner Channels is an execut...
  • 4/13/2024 12:00:00 AM

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Programmatic Director
  • The Shipyard
  • San Diego, CA
  • The Shipyard is a leading, independent agency that builds performance-driven brands audiences can't help but love. By ap...
  • 4/13/2024 12:00:00 AM

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Activity Director
  • Sunrise Senior Living
  • Mission Viejo, CA
  • Overview "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an e...
  • 4/8/2024 12:00:00 AM

Oceanside is a coastal city located on California's South Coast. It is the third-largest city in San Diego County, California. The city had a population of 167,086 at the 2010 census. Together with Carlsbad and Vista, it forms a tri-city area. Oceanside is located just south of Marine Corps Base Camp Pendleton. Oceanside is at 33°12′42″N 117°19′33″W / 33.21167°N 117.32583°W / 33.21167; -117.32583 (33.211566, -117.325701). According to the United States Census Bureau, the city has a total area of 42.2 square miles (109 km2), of which 41.2 square miles (107 km2) is land and 0.9 square miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$126,534 to $175,927
Oceanside, California area prices
were up 2.6% from a year ago

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If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.
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The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
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