Patient Relations Director jobs in Ogden, UT

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Bilingual Patient Advocate
  • Elevate Patient Financial Solutions
  • Layton, UT FULL_TIME
  • Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be on-site in Layton, UT. The Full Time schedule for this role will be Monday-Friday, 9am-5:30pm.

    Job Summary

    The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.

    Essential Duties and Responsibilities
    • Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
    • Complete the appropriate applications and following through until approved
    • Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
    • Provide exceptional customer service skills at all times
    • Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
    • Maintain assigned work queue of patient accounts
    • Collaborate with hospital staff, case managers, social workers, financial counselors
    • Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
    • Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
    • Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
    • Request home visits as needed to acquire documentation
    • As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
    • Participate in additional training requirements in an effort to stay abreast of the ever-changing rules and regulations associated with the various governmental programs
    • All other duties as assigned
    Qualifications and Requirements
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
    • High School Diploma or GED preferred, except when required by our client.
    • Prior hospital experience preferred
    • Adaptability when dealing with constantly changing processes, computer systems and government programs
    • Professional experience working with state and federal programs
    • Exemplary critical thinking skills
    • Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
    • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
    • Effectively communicate both orally and written, to a variety of individuals
    • Ability to multitask
    • Ability to function in a fast-paced environment
    • Must fluently read, write & speak both English & Spanish
    Benefits:
    ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
    • Medical, Dental & Vision Insurance
    • 401K (100% match for the first 3% & 50% match for the next 2%)
    • 15 days of PTO
    • 7 paid Holidays
    • 2 Floating holidays
    • 1 Elevate Day (floating holiday)
    • Pet Insurance
    • Employee referral bonus program
    • Teamwork: We believe in teamwork and having fun together
    • Career Growth: Gain great experience to promote to higher roles
    The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
    The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

    ElevatePFS is an Equal Opportunity Employer
  • 1 Month Ago

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Employee Relations and Performance Specialist
  • Weber State University
  • Ogden, UT FULL_TIME
  • Position Details WSU's Commitment to Diversity Weber State University is an Equal Opportunity Employer committed to creating an inclusive environment by welcoming all individuals, including culturally...
  • Just Posted

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Client Relations Specialist
  • Cyberbacker
  • Ogden, UT FULL_TIME
  • We are seeking a dynamic and customer-focused individual to join our team as a Client Relations Specialist who will be responsible for understanding client needs, recommending solutions, and ensuring ...
  • 7 Days Ago

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Marketing and Public Relations Specialist
  • Weber State University
  • Ogden, UT FULL_TIME
  • Marketing and Public Relations Specialist Requisition Number: S01038P: Dean of Social Science Office Position Category: Staff Campus Location: Weber State University - Ogden, UT Hours Per Week: 40 Mon...
  • 9 Days Ago

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Marketing Coordinator- Retail Relations
  • Blackstone Products
  • Logan, UT FULL_TIME
  • DescriptionJob Description: Were backyard barbecues and camping your favorite part of summer? Are new and innovative marketing campaigns exciting for you? Do you thrive in a collaborative, fast-paced ...
  • 1 Month Ago

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Patient Navigator
  • STERLING MEDICAL LLC
  • North, UT OTHER
  • Job Details Job Location: Sterling Urgent Care North Logan - North Logan, UT Salary Range: Undisclosed DescriptionSterling Urgent Care: Patient Navigator Supervised by: Lead Patient Navigator Facilita...
  • 17 Days Ago

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0 Patient Relations Director jobs found in Ogden, UT area

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Life Enrichment Director
  • Park Lane Senior Living
  • Salt Lake City, UT
  • Life Enrichment Director - Senior Living Company Description "Our supreme goal is to do and be the best in all we undert...
  • 4/25/2024 12:00:00 AM

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Division Laboratory Director
  • MountainStar Healthcare
  • Salt Lake City, UT
  • Description This position is incentive eligible. Introduction Do you have the career opportunities as a Division Laborat...
  • 4/25/2024 12:00:00 AM

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DIRECTOR OF INCOME
  • Balance Of Nature Inc.
  • Salt Lake City, UT
  • Balance of Nature is a whole food supplement company thats changing the world, one life at a time.Located in Hurricane, ...
  • 4/23/2024 12:00:00 AM

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Director, Administration
  • University Of Utah
  • Salt Lake City, UT
  • Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City an...
  • 4/23/2024 12:00:00 AM

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Executive Director
  • Professional Recruiters
  • Salt Lake City, UT
  • Job Description Job Description Executive Director, UT SUMMARY: Responsible for all client operations in the assigned CL...
  • 4/23/2024 12:00:00 AM

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Program Director
  • The Little Gym of Salt Lake City
  • Salt Lake City, UT
  • Job Description Job Description Life’s too short to not work someplace awesome! If you have tons of energy, love kids an...
  • 4/22/2024 12:00:00 AM

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Director of Engineering
  • Engineered Staffing Solutions
  • Ogden, UT
  • Engineering Director Ogden, UT www.parker.com Commercial Flight Controls Division Supporting aircraft worldwide, Parker ...
  • 4/22/2024 12:00:00 AM

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Director of HR
  • Petersen Inc.
  • Ogden, UT
  • Job Description Job Description Job Summary: Responsible for planning, directing, and coordinating human resource activi...
  • 4/21/2024 12:00:00 AM

Ogden /ˈɒɡdən/ is a city and the county seat of Weber County, Utah, United States, approximately 10 miles (16 km) east of the Great Salt Lake and 40 miles (64 km) north of Salt Lake City. The population was 84,316 in 2014, according to the US Census Bureau, making it Utah's 7th largest city. The city served as a major railway hub through much of its history, and still handles a great deal of freight rail traffic which makes it a convenient location for manufacturing and commerce. Ogden is also known for its many historic buildings, proximity to the Wasatch Mountains, and as the location of Web...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$110,526 to $153,670
Ogden, Utah area prices
were up 2.3% from a year ago

Patient Relations Director in Birmingham, AL
Patient Relations staff are also able to document and share compliments about services you have received.
February 18, 2020
Patient Relations Director in Reading, PA
If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.
January 28, 2020
Patient Relations Director in Petaluma, CA
The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
January 19, 2020