Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Company: Renaissance Care
Position: Director of Community Relations
Employment Type: Full-time
Working Hours: Monday to Friday, 8:00 AM to 5:00 PM (Evenings or weekends may be required for community or company events)
Location: Office Headquartered in Morgantown, WV
Established in 1995, Renaissance Care is North Central West Virginia's premier in-home personal care provider. Our mission is to provide exceptional in-home personal care services for seniors, allowing them to receive the assistance they need while maintaining the comfort and familiarity of their homes. We take pride in our dedicated and compassionate team, committed to enhancing the quality of life for the seniors we serve.
Job Description: As the Director of Community Relations at Renaissance Care, you will play a pivotal role in building and strengthening relationships within our community. Your passion for making a positive impact and your exceptional networking abilities will be essential in promoting our company's brand awareness and growth. By establishing valuable partnerships and organizing community events, you will contribute significantly to our mission of delivering superior in-home personal care services.
Key Responsibilities:
Qualifications:
Benefits: We offer competitive compensation to our employees, including paid travel time and mileage reimbursement.
How to Apply: If you are driven by a passion for community engagement and are eager to contribute to the growth of Renaissance Care, we invite you to apply for this exciting opportunity. Please submit your updated resume and a cover letter outlining your relevant experience to ed@rencare.net
Join our dedicated team and become a driving force in enhancing the lives of seniors in our community through exceptional in-home personal care services.
Note: This job posting is for informational purposes only and is subject to change. The actual job description and requirements may vary.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
License/Certification:
Ability to Relocate:
Work Location: In person
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