Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Full-time Patient Scheduler needed for an established Jackson area dentist office. Scheduling and greeting patients, answering phones. Previous dental office and insurance experience preferred. Excellent customer service required to work within this great patient focused and team-oriented atmosphere. May require one evening shift (Tues. until 8:00 PM). Schedule is Monday - Thursday work week with occasional exceptions.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
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Healthcare setting:
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Work Location: In person
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0 Patient Relations Director jobs found in Portsmouth, OH area