Patient Relations Director jobs in Reading, PA

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Director - Labor Relations
  • Penske Truck Leasing and Logistics
  • Reading, PA FULL_TIME
  • Position Summary:

    The Labor Relations Director reports to the Vice President of Labor Relations and is a regional position with responsibility for all labor relations matters as assigned within the United States and Canada. The job is for someone who loves labor law, and who likes working in a fast-paced, growth-oriented business environment which presents daily challenges on labor relations issues. This position will be based out of Penske's corporate offices, however, with regular travel more than 50% of the time. The qualified candidate may reside anywhere in the continental US.

    Major Responsibilities:

    • Collective Bargaining - Primary spokesperson strategically planning, preparing, conducting negotiations on behalf of Penske Logistics and Penske Truck Leasing.
    • Arbitration - 1st Chair counsel charged with planning, preparing, and advocating on behalf of Penske Logistics and Penske Truck Leasing
    • Develop and maintain effective relations with counterparts in organized labor.
    • Provide timely advice and counsel to Corporate and Field Operations stakeholders on labor agreement administration and all areas of Labor Law.
    • Conduct discipline and discharge reviews and provide guidance for effective grievance handling.
    • Perform liability assessments and recommendations to mitigate risk as it relates to Multi-Employer Pension and or Health Care Plans
    • Develop and conduct training for labor agreement administration and labor relations orientation.
    • Conduct due-diligence and provide labor relations advice on acquisitions and or new business ventures involving union represented operations.
    • Manage the preparation and presentation of charges related to the National Labor Relations Act. This may be completed in conjunction with internal staff and/or outside counsel.
    • Effectively prioritize work to provide cross functional support for LR Strategic Initiatives team and or other projects as assigned by the VP of Labor.

    Qualifications:

    • 5 years of experience in Labor Relations successfully leading the negotiation and administration of multiple labor agreements, conducting arbitrations, and handling NLRB related matters.
    • Experience in conducting Labor Relations due diligence in acquisitions and mergers of union represented operations.
    • Bachelor’s degree required, Juris Doctorate and Bar admission preferred.
    • Labor law firm experience preferred.
    • Strong leadership, collaboration, and communication skills
    • Strong presentation, training, and coaching skills
    • Ability and desire to work both tactically (hands-on) and strategically.
    • Willingness and ability to travel more than 50% of the time, to work the required schedule and work at the required location.
    • Successfully complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.

    Physical Requirements:

    • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
    • While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
    • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

    Penske is an Equal Opportunity Employer

    Job Category: Human Resources

    Job Family: Human Resources

    Address: 100 Gundy Drive

    Primary Location: US-PA-Reading

    Employer: Penske Truck Leasing Co., L.P.

    Req ID: 2326207

  • 19 Days Ago

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System Director of Patient Experience
  • Tower Health
  • Reading, PA FULL_TIME
  • Job SummaryIn this role, the System Director will be responsible for the following:Develop and execute a comprehensive patient and family experience program, focusing on creating a patient-centered ca...
  • 1 Month Ago

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Consumer Relations Associate
  • Bimbo Bakeries USA
  • Reading, PA FULL_TIME
  • Provide customer service to consumers via multiple of channels while working in a team environment to achieve organizational goals and operational objectives. Key Job Responsibilities: Provide a quali...
  • 16 Days Ago

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Associate Consumer Relations
  • Bimbo Bakeries USA
  • Reading, PA FULL_TIME
  • As a Consumer Relations Associate you will be responsible for working within a customer service team environment to achieve lasting customer and consumer relations as well as achieving world class org...
  • 16 Days Ago

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Corporate Relations Manager
  • SPUR
  • Reading, PA FULL_TIME
  • About SPUR SPUR is a nonprofit public policy organization in the San Francisco Bay Area. Through research, education and advocacy, SPUR works to create an equitable, sustainable and prosperous region,...
  • 17 Days Ago

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Broker Relations & Disbursement Analyst
  • THE LOOMIS COMPANY
  • Wyomissing, PA OTHER
  • Job Details Job Location: Headquarters - Wyomissing, PA Salary Range: Undisclosed Job Shift: Day DescriptionThe Loomis Company is seeking individuals who are driven, reliable, and looking to excel wit...
  • 4 Days Ago

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0 Patient Relations Director jobs found in Reading, PA area

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PLANT DIRECTOR
  • WK Kellogg Co
  • Lancaster, PA
  • At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always ...
  • 4/18/2024 12:00:00 AM

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Director
  • Primrose School of Oaks
  • Phoenixville, PA
  • Job Description Job Description Build a brighter future for all children. As Child Care Director of Primrose School of P...
  • 4/18/2024 12:00:00 AM

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Director of Partnerships
  • Hueman Private Equity Talent Solutions
  • Exton, PA
  • White Label Communications is seeking a strategic Director/Vice President of Partner Success to lead our efforts in maxi...
  • 4/17/2024 12:00:00 AM

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Catering Director
  • Aramark
  • Reading, PA
  • About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our ...
  • 4/16/2024 12:00:00 AM

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Director of Operations
  • Subbio Center for Plastic Surgery
  • Newtown Square, PA
  • Job Description Job Description The Director of Operations takes a leadership role in directing in the day-to-day functi...
  • 4/16/2024 12:00:00 AM

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Library Director
  • Womelsdorf Community Library
  • Womelsdorf, PA
  • Job Description Job Description Job Purpose Administers the library within the framework of the library’s vision and mis...
  • 4/15/2024 12:00:00 AM

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Associate Director, Study Management
  • CSL Behring
  • King of Prussia, PA
  • The Opportunity: The Clinical Trial Supply (CTS) Asset/Program Lead (Associate Director) is an experienced clinical supp...
  • 4/8/2024 12:00:00 AM

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Senior Director, Immunology TA
  • CSL Behring
  • King of Prussia, PA
  • CSL Behring is a global biotechnology leader, guided by a promise to save and improve lives. Millions of people around t...
  • 3/20/2024 12:00:00 AM

Reading (/ˈrɛdɪŋ/ RED-ing; Pennsylvania German: Reddin) is a city in and the county seat of Berks County, Pennsylvania, United States. With a population of 87,575, it is the fifth-largest city in Pennsylvania. Located in the southeastern part of the state, it is the principal city of the Greater Reading Area, and is furthermore included in the Philadelphia-Reading-Camden PA-NJ-DE-MD Combined Statistical Area. The city, which is approximately halfway between the state's most populous city, Philadelphia, and the state capital, Harrisburg (as well as about halfway between Allentown and Lancaster)...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$117,118 to $162,835
Reading, Pennsylvania area prices
were up 1.5% from a year ago

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Patient Relations staff are also able to document and share compliments about services you have received.
February 18, 2020
Patient Relations Director in Reading, PA
If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.
January 28, 2020
Patient Relations Director in Petaluma, CA
The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
January 19, 2020