Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Position Summary:
The Labor Relations Director reports to the Vice President of Labor Relations and is a regional position with responsibility for all labor relations matters as assigned within the United States and Canada. The job is for someone who loves labor law, and who likes working in a fast-paced, growth-oriented business environment which presents daily challenges on labor relations issues. This position will be based out of Penske's corporate offices, however, with regular travel more than 50% of the time. The qualified candidate may reside anywhere in the continental US.
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Penske is an Equal Opportunity Employer
Job Category: Human Resources
Job Family: Human Resources
Address: 100 Gundy Drive
Primary Location: US-PA-Reading
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2326207
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