Patient Relations Director jobs in Reno, NV

This Patient Access System Director opportunity is full time, offers full benefits and a convenient schedule.

Northern Nevada Health System (NNHS): Northern Nevada Health System is a regional multi-facility system that has excelled at offering quality care to residents of the greater Truckee Meadows. Northern Nevada Medical Center, a 124-bed acute care hospital in Sparks, is our flagship facility. A second hospital, Sierra Medical Center, is the first full-service hospital built in the region in over a century. Our System also provides family, internal and sports medicine and a wide range of specialty care through Northern Nevada Medical Group. Our providers are located throughout Reno, Sparks, Fallon and Bishop. In addition, patients can receive a variety of outpatient surgical services at Quail Surgical and Pain Management Center. To learn more about our growing System, visit .

Benefits for full and part time positions:

• Challenging & rewarding work environment
• Competitive compensation & generous paid time off
• Excellent medical, dental, vision & prescription drug plans
• 401K with company match and discounted stock plan
• Great voluntary benefits, i.e. discounts w/phone carriers & car insurance
• Tuition Repayment Program
• Education reimbursement
• HealthStream online learning catalogue with plenty of free CEU courses

if you would like to learn more about the position before applying, please contact Heidi Haught @ heidi.haught@uhsinc.com

Position Description: Responsible for overseeing and optimizing all aspects of patient access functions across our healthcare system. The role plays a crucial part in ensuring seamless patient experiences, efficient operations, and compliance with regulatory requirements. This position requires strong leadership, strategic planning, and operational expertise to drive continuous improvement in patient access processes and outcomes.

The position supervises Patient Access Managers, Supervisors and other members of the team while coordinating with hospital leaders across the organization. The position interprets policies and procedures, recommends changes as appropriate, and provides feedback related to Patient Access best practices. The position maintains up to date knowledge regarding Patient Access and Revenue Cycle as well as CMP and regulatory requirements.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

• Bachelor Degree required. Masters Degree preferred.
• Min of 8 years hospital Patient Access experience and 8 years of previous supervisory experience preferred.
• Deep understanding of healthcare Revenue Cycle is required.
• Computer proficiency in MS Word and Excel. Experience in patient accounting systems.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449.