Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
POSITION SUMMARY:
Reporting to the Chief Financial Officer, the Director of Investor Relations & Public Relations will lead all investor relations and public relations activities for Rigel Pharmaceuticals, including working with the senior leadership team and functional heads to define the investor and public relations strategy as well as operational strategy. This individual’s primary charter will be to enhance, expand and optimize the company’s investor relations strategies and elevate the company’s profile with external and internal stakeholders.
This person will work collaboratively with functional heads across the company to execute investor relations activities and provide analysis and market intelligence. Additionally, in this dual role, the Director will develop compelling communications content such as press releases, presentations, scripts, social media, and bylined articles that drive external awareness of Rigel among key audiences.
The role requires an independent and motivated self-starter with solid understanding of investor relations and public relations, as well as excellent writing skills and content development. Additionally, the position operates at the highest levels and therefore requires the requisite business skills needed to be credible, reliable and flexible with our executive team. An understanding of company strategy, operations, clinical development, business development and financial performance is required.
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Rigel Pharmaceuticals, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by the law.
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