Patient Relations Director jobs in Springfield, OR

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Community Relations Director
  • Spring Valley
  • Springfield, OR FULL_TIME
  • Cascade Living is committed to the quality of life around us, as individuals and as a company. You’ll find that we’re different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:

    The Difference Between Living and Living Well

    Spring Valley (assisted living) provides care for residents and their families all over the region, including Eugene, Jasper, Coburg, and Irving. We invite you to learn more about us and meet the team at:

    www.springvalleyseniorliving.com/about/meet-our-team

    As the Community Relations Director (Sales and Marketing) you’re the first impression for prospective residents and their families. Your role is to effectively market and convey what make’s Cascade Living different from other communities not only to seniors, but also by building a network of contacts both within healthcare and outside the senior living industry.

    What Cascade Living and Spring Valley look for in a Community Relations Director:

    • At least 2 years of Sales and Marketing experience, ideally in the healthcare industry (assisted living, memory care)
    • Valid driver’s license and reliable transportation
    • History of hitting or exceeding monthly and quarterly occupancy and move-in goals
    • Compassionate individuals who will represent our community in a positive and professional manner
    • Effective communicator who connects with staff, residents and their families and thrives at facilitating small-group presentations
    • In-depth knowledge of competitors and community sources
    • Innovative thinker who brings new ideas to the table
    • Ownership attitude who is able to stay focused despite interruptions throughout the day
    • Ability to work flexible hours to include evenings and weekends

    What you can expect to do as a Community Relations Director for Spring Valley:

    • Manage and lead the Sales and Marketing process to meet or exceed occupancy and revenue targets
    • Achieve the necessary number of leads by following up on all inquiries and staying in constant contact with warm leads
    • Conduct tours for prospects while on-site at the community
    • Develop relationships and create professional referrals with a variety of contacts including social workers, case managers, physicians, nurses, therapists, managers, administrators, and religious leaders.
    • Organizes targeted special events on a monthly basis
    • Conducts extensive competitor analysis and tours competitor communities regularly
    • Promote the mission, values and beliefs of Cascade Living

      Below are some of the CLG benefit offerings:

      • Competitive wages
      • Career Pathways
      • Health Insurance (for those eligible)
      • Voluntary benefits (Disability, Accident, Life)
      • 401K
      • Payroll advances on earned wages
      • Perks at Work Discount Program
      • Generous Paid Time Off
      • Education Assistance
      • Longevity Bonuses

    As an inclusive workplace, everyone is welcomed at Cascade Living. We are an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. All offers of employment are conditioned on passing a background check.

  • Just Posted

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Regional Director Labor Relations
  • McKenzie Willamette
  • Springfield, OR FULL_TIME
  • Regional Labor Relations Director Job Summary: The Labor Relations Director is a corporate position responsible for leading and providing guidance to local HR Directors and hospital executive leadersh...
  • 27 Days Ago

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Crematory Operator / Customer Relations
  • Annie's Healing Hearts, Inc
  • Prineville, OR FULL_TIME
  • Annie's Healing Hearts, Inc Pet Memorial and Cremation has provided Central Oregon communities with exceptional and pet compassionate cremation and remembrance services for over a decade. As the first...
  • Just Posted

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Business and Provider Relations Manager
  • Umpqua Health
  • Roseburg, OR FULL_TIME
  • Company Description: Umpqua Health stands at the forefront of community health as a leading Coordinated Care Organization (CCO) committed to transforming healthcare delivery. Our mission is to enhance...
  • 1 Day Ago

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Client & Public Relations Specialist
  • Confident Staffing
  • Roseburg, OR OTHER
  • Client & Public Relations Specialist (1677746) $17-20 per hourRoseburg, ORPart-Time; Temporary w/ the opportunity for ongoing workBe part of a rapidly growing Southern Oregon firm, that places excelle...
  • 2 Days Ago

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Patient Coordinator
  • Advantage Dental
  • Sisters, OR FULL_TIME
  • Patient CoordinatorDepartment: Practice AdministrationEmployment Type: Permanent - Full TimeLocation: Sisters, ORCompensation: $19.00 - $23.00 / hourDescription A supportive team, patient-first mental...
  • 4 Days Ago

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0 Patient Relations Director jobs found in Springfield, OR area

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Executive Director
  • MOUNT PISGAH ARBORETUM
  • Eugene, OR
  • POSITION SUMMARY Mount Pisgah Arboretum is seeking a talented leader to help advance our vision of fostering a strong, e...
  • 4/16/2024 12:00:00 AM

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Director of Finance
  • Alyrica Networks
  • Corvallis, OR
  • Company background Alyrica Networks is an Internet Service Provider in the Mid-Willamette valley that services its custo...
  • 4/16/2024 12:00:00 AM

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Director of Business Development
  • King Retail Solutions
  • Eugene, OR
  • King Retail Solutions provides award-winning retail store design, manufacturing, distribution, and installation services...
  • 4/16/2024 12:00:00 AM

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Mental Health Clinical Director
  • Monte Nido & Affiliates, LLC
  • Springfield, OR
  • We save lives while providing the opportunity for people to realize their healthy selves.: Mental Health Clinical Direct...
  • 4/15/2024 12:00:00 AM

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Director of Sales
  • PakTech
  • Eugene, OR
  • Do you love working with people and building relationships? Are you passionate about presenting packaging solutions, pur...
  • 4/15/2024 12:00:00 AM

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Advertising Sales Director
  • Eugene Weekly
  • Eugene, OR
  • Eugene Weekly, the most important source for independent local news covering Lane County, is seeking a talented and expe...
  • 4/14/2024 12:00:00 AM

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Eugene Site Director
  • KinderCare Education
  • Eugene, OR
  • Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companie...
  • 4/3/2024 12:00:00 AM

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Executive Director Specialist RN
  • Gentiva Hospice
  • Eugene, OR
  • Our Company: Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health,...
  • 2/29/2024 12:00:00 AM

Springfield is a city in Lane County, Oregon, United States. Located in the Southern Willamette Valley, it is within the Eugene-Springfield Metropolitan Statistical Area. Separated from Eugene to the west, mainly by Interstate 5, Springfield is the second-most populous city in the metropolitan area after Eugene. As of the 2010 census, the city has a total population of 59,403. The Briggs family first settled the Springfield area, arriving in 1848. The community was incorporated as a city in 1885. The city was named after a natural spring located in a field or prairie within the current city bo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$117,471 to $163,326
Springfield, Oregon area prices
were up 2.5% from a year ago

Patient Relations Director in Birmingham, AL
Patient Relations staff are also able to document and share compliments about services you have received.
February 18, 2020
Patient Relations Director in Reading, PA
If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.
January 28, 2020
Patient Relations Director in Petaluma, CA
The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
January 19, 2020