Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Cascade Living is committed to the quality of life around us, as individuals and as a company. You’ll find that we’re different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:
The Difference Between Living and Living Well…
Spring Valley (assisted living) provides care for residents and their families all over the region, including Eugene, Jasper, Coburg, and Irving. We invite you to learn more about us and meet the team at:
www.springvalleyseniorliving.com/about/meet-our-team
As the Community Relations Director (Sales and Marketing) you’re the first impression for prospective residents and their families. Your role is to effectively market and convey what make’s Cascade Living different from other communities not only to seniors, but also by building a network of contacts both within healthcare and outside the senior living industry.
What Cascade Living and Spring Valley look for in a Community Relations Director:
What you can expect to do as a Community Relations Director for Spring Valley:
Below are some of the CLG benefit offerings:
As an inclusive workplace, everyone is welcomed at Cascade Living. We are an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. All offers of employment are conditioned on passing a background check.
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