Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The full-time Director will be pivotal in driving community engagement, advocacy, and financial stability for the chamber. This role creates and implements programs, events, and initiatives that support our members, promote our community, and foster strong government relations. Effective time management is crucial for success.
Key Responsibilities:
· Cultivate meaningful relationships with businesses and community organizations.
· Monitor and advocate for local and state policies affecting our community.
· Build relationships with government officials and stakeholders to advance the chamber's objectives.
· Manage and improve the chamber's membership program, focusing on retention and benefits.
· Assist members with their business needs and connect them with relevant resources. Tailor membership solutions that align with their goals.
· Plan and execute a select number of high-impact programs that provide value to members and promote local industry.
· Calendar all events & schedule in Chambermaster.
· Coordinate website updates with web design company.
· Send out all events and member events in Constant Contact & Meltwater (social media platform).
· Effectively manage the chamber's budget and seek funding opportunities to support critical initiatives.
· Work closely with the Chamber’s accountant agency.
· Enter transactions in the Chambermaster member database.
· Enter deposits in QuickBooks.
· Schedule Monthly Board meetings.
· Work with the President & Secretary on the agenda.
Qualifications:
Working Hours: This is a full-time position, with some flexibility required to accommodate chamber events and activities.
Job Type: Full-time
Pay: $45,000.00 per year
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
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