Patient Representative jobs in Alamogordo, NM

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Patient representative
  • UMC Health System
  • Roswell, NM FULL_TIME
  • We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas.

    Job Summary

    Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately

    Reports to : Manager, assigned department

    Job Specific Responsibilities

    Daily assignments may include but are not limited to :

    • Collects all pertinent information to register patients for exams or test
    • Schedule exams / Coordinate multiple modalities schedules
    • Verify insurance eligibility and benefits
    • Collect payments, establish payment arrangements, discuss payment options
    • All other assigned duties related to Environmental Services

    Education and Experience

    • High School Diploma or GED
    • 1 year as a patient access representative, customer service rep, or similar administrative role

    Required Licensures / Certifications / Registrations

    N / A

    Skills and Abilities

    • Excellent customer service skills; Must speak, read, and write English fluently
    • Ability to multi- task, handle problems, interruptions, and other stressful situations in a professional manner.
    • Demonstrate planning, organizational and ability to follow-through until a process is complete.
    • Basic medical terminology is a plus

    Interaction with Other Departments and Other Relationships

    Interacts with all visitors to the department which may be patients, family members or staff from other departments within UMC or TTUHSC.

    Physical Capabilities

    Should be able to lift up to 25 lbs. Work requires frequent sitting and walking. Stressful atmosphere at times with many emotional demands.

    Must possess near visual acuity to read documents and computer records.

    This position is subject to indoor and outdoor environmental changes that may include varying temperatures.

    UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    • Request for accommodations in the hire process should be directed to UMC Human Resources. *
    • Last updated : 2024-03-24

  • 1 Day Ago

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Patient Services Representative
  • Aspen Dental
  • Roswell, NM FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • Just Posted

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Patient Services Representative
  • NM Dentistry PC
  • Roswell, NM FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 1 Month Ago

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Patient Navigator
  • Eastern New Mexico Medical Center
  • Roswell, NM FULL_TIME
  • RN - OB Patient NavigationResponsibilities: Build a strong working relationship with referring clinicians. Communicate with referring practices regularly. Act as primary point of contact for referring...
  • 1 Day Ago

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Surgical/Patient Care Coord
  • Pecos Valley of New Mexico, LLC
  • Carlsbad, NM FULL_TIME
  • Coordinates the flow of patients through the facility. Assigns patients to beds based on bed availability, care needed, and patient type. Arranges for patient transfers or admission as needed. May act...
  • 19 Days Ago

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Patient Registrar - Business Office
  • Presbyterian Healthcare Services
  • Ruidoso, NM FULL_TIME
  • Overview The Patient Registrar is responsible for creating accounts in the Hospital Information System. Will act as gatekeeper to validate and verify the demographic information updated into the Hospi...
  • 21 Days Ago

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0 Patient Representative jobs found in Alamogordo, NM area

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Flight Paramedic I
  • Air Methods Corporation
  • Alamogordo, NM
  • Overview: Job SummaryResponsible for providing high quality pre-hospital advanced life support including assessment, tri...
  • 3/28/2024 12:00:00 AM

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Assistant Food Service Manager
  • United Family of Stores
  • Alamogordo, NM
  • MS Frame Poly Coordinators 219
  • 3/28/2024 12:00:00 AM

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FT Customer Support - Work From Home>
  • Distru
  • Alamogordo, NM
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Salary / Full Medical, Vision and Dental insurance coverage...
  • 3/28/2024 12:00:00 AM

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FT Customer Solutions Representative (Work From Home)>
  • Master Lock
  • Alamogordo, NM
  • [Call Center / Remote] - Anywhere in U.S. / $17.79 per hour / Medical, dental & vision / 401K / PTO / Equipment provided...
  • 3/28/2024 12:00:00 AM

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FT Inbound Phone Support Agent - Work From Home>
  • Signpost
  • Alamogordo, NM
  • [Call Center / Fully Remote] - Anywhere in U.S. / $17+ per hour / Health, dental, and vision / 401k / PTO / Equipment pr...
  • 3/28/2024 12:00:00 AM

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Nurse Practitioner (NP) - Hospice - PRN
  • Enhabit Home Health & Hospice
  • Ruidoso, NM
  • Overview: Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find y...
  • 3/25/2024 12:00:00 AM

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Nurse Practitioner (NP) - Hospice - PRN
  • Enhabit Home Health & Hospice
  • Ruidoso, NM
  • Overview: Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find y...
  • 3/25/2024 12:00:00 AM

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Bank Teller/Customer Service Representative
  • First National Bank
  • Alamogordo, NM
  • Who we are We are a family-owned bank committed to providing exceptional service and innovative banking solutions while ...
  • 3/25/2024 12:00:00 AM

As of 2010, Alamogordo had a total area of 19.3 square miles (50.0 km2), all of it land. The city is located at an elevation of 4,336 feet (1,322 m) on the western flank of the Sacramento Mountains and on the eastern edge of the Tularosa Basin. It lies within the Rio Grande rift and in the northernmost part of the Chihuahuan Desert.:36 Tectonic activity is low in the Tularosa Basin. Plants native to the area are typical of the southern New Mexico foothills and include creosote bush, mesquite, saltbush, cottonwood, desert willow, and many species of cactus and yucca. The Tularosa Basin is an en...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$36,369 to $48,939
Alamogordo, New Mexico area prices
were up 2.5% from a year ago

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