Patient Representative jobs in Albany, NY

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Patient Service Representative
  • Coxsackie Dental Arts
  • Coxsackie, NY FULL_TIME
  • Benefits:
    • Health insurance
    • Paid time off
    • Vision insurance

    Now Hiring:Now Hiring: Patient Service Representative

    Schedule: Monday-Thursday 8:00 am-5:00pm and Friday 8:00 am -4:00 pm

    Location: Coxsackie, NY

    What is in it for you:
    Benefits: Medical and Vison Insurance, Paid Time Off, Paid Holidays
    Compensation: $19.00 to $25.00 per hour

    About US:
    At Coxsackie Dental Arts, the team of dentists and specialists make all this a thing of the past, combining comprehensive dental care for the people of West Coxsackie, New York, and surrounding areas, all under one roof. Whether you need a dental implant to replace a lost or damaged tooth, a simple filling to relieve a painful cavity or even a complex surgical procedure, help awaits at Coxsackie Dental Arts. If you don’t have insurance, there are pay over time options to help make sure you get the care you need at a price you can afford.

    Summary:

    Coxsackie Dental Arts is currently looking for a Patient Service Representative to work in the Coxsackie, NY office. If you are looking to join a great team, have a background in the dental industry, are an outgoing and upbeat individual, who is extremely organized, able to work independently, and a go getter who enjoys working in a fast-paced high-volume environment - Apply Today!

    What you will be doing:

    • Welcome and check-in patients according to office protocol, verifying and updating patient information
    • Maintain a professional welcome area; keep area clear by ensuring trash is taken out, areas are clean, floors are free of debris and supplies are stocked
    • Maintains front office supplies inventory and supply ordering via KanBan system
    • Assist patients in filling out required forms
    • Schedule, cancel, reschedule and confirm patient appointments as needed
    • Maintains (EDR) electronic dental records, documentation, and files
    • Endeavors to keep patients on schedule and communicates with provider(s) accordingly to make the most of provider and staff time.
    • Manage patient relations and resolve patient problems; escalate to Office Manager as needed
    • Charge patients at time of treatment and present financial options. Answer any documentation or billing questions.
    • Discuss with patients the required insurance deductibles & co-pays, balances due, purchase of dental products. Enter payment details in the patient's ledger
    • Make any necessary follow-up appointments or reminders to follow-up
    • File insurance claims and track their progress
    • Checks faxes and files reports and documents electronically
    • Participates in the medical office emergency routine when required
    • Maintain petty cash
    • Perform office duties such as document filing, scanning, and copying
    • Support Marketing efforts including requesting patient referrals
    • Maintain facility and records in accordance with HIPAA regulations




    What you will need:
    • Outstanding customer service and interpersonal skills


    • Excellent organization, time management, and multitasking abilities.


    • Excellent phone, written and in-person communication skills


    • Knowledge of dental office front desk daily tasks and routine


    • Knowledge of basic dental terminology and CDT codes


    • Knowledge of dental insurance and billing


    • Professional manner and appearance


    • Computer literacy in basic applications like email and Microsoft Office.


    To Learn More About Us: Coxsackie Dental Arts




    Schedule: Monday-Thursday 8:00 am-5:00pm and Friday 8:00 am -4:00 pm

    Location: Coxsackie, NY

    What is in it for you:
    Benefits: Medical and Vison Insurance, Paid Time Off, Paid Holidays
    Compensation: $55,341 and up based on experience

    About US:
    At Coxsackie Dental Arts, the team of dentists and specialists make all this a thing of the past, combining comprehensive dental care for the people of West Coxsackie, New York, and surrounding areas, all under one roof. Whether you need a dental implant to replace a lost or damaged tooth, a simple filling to relieve a painful cavity or even a complex surgical procedure, help awaits at Coxsackie Dental Arts. If you don’t have insurance, there are pay over time options to help make sure you get the care you need at a price you can afford.

    Summary:

    Coxsackie Dental Arts is currently looking for a Patient Service Representative to work in the Coxsackie, NY office. If you are looking to join a great team, have a background in the dental industry, are an outgoing and upbeat individual, who is extremely organized, able to work independently, and a go getter who enjoys working in a fast-paced high-volume environment - Apply Today!

    What you will be doing:

    • Welcome and check-in patients according to office protocol, verifying and updating patient information
    • Maintain a professional welcome area; keep area clear by ensuring trash is taken out, areas are clean, floors are free of debris and supplies are stocked
    • Maintains front office supplies inventory and supply ordering via KanBan system
    • Assist patients in filling out required forms
    • Schedule, cancel, reschedule and confirm patient appointments as needed
    • Maintains (EDR) electronic dental records, documentation, and files
    • Endeavors to keep patients on schedule and communicates with provider(s) accordingly to make the most of provider and staff time.
    • Manage patient relations and resolve patient problems; escalate to Office Manager as needed
    • Charge patients at time of treatment and present financial options. Answer any documentation or billing questions.
    • Discuss with patients the required insurance deductibles & co-pays, balances due, purchase of dental products. Enter payment details in the patient's ledger
    • Make any necessary follow-up appointments or reminders to follow-up
    • File insurance claims and track their progress
    • Checks faxes and files reports and documents electronically
    • Participates in the medical office emergency routine when required
    • Maintain petty cash
    • Perform office duties such as document filing, scanning, and copying
    • Support Marketing efforts including requesting patient referrals
    • Maintain facility and records in accordance with HIPAA regulations




    What you will need:
    • Outstanding customer service and interpersonal skills


    • Excellent organization, time management, and multitasking abilities.


    • Excellent phone, written and in-person communication skills


    • Knowledge of dental office front desk daily tasks and routine


    • Knowledge of basic dental terminology and CDT codes


    • Knowledge of dental insurance and billing


    • Professional manner and appearance


    • Computer literacy in basic applications like email and Microsoft Office.


    To Learn More About Us: Coxsackie Dental Arts
  • 16 Days Ago

S
Patient Account Representative
  • St. Peters's Surgery & Endoscopy Center
  • Albany, NY FULL_TIME
  • ABOUT US: St. Peter's Surgery & Endoscopy Center is a freestanding ambulatory surgery center specializing in gastroenterology procedures and multispecialty surgeries, Monday - Friday. No nights, weeke...
  • 2 Days Ago

A
Patient Service Representative
  • Advantage Care Health Centers
  • Nassau, NY FULL_TIME
  • Patient Service Representative - Brookville & Freeport Monday – Friday, 9am – 5pm flex, some evenings Salary: $21 - $24/hr Full Time opportunities available in our Brookville and Freeport locations We...
  • 14 Days Ago

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Patient Support Representative
  • COMMUNITY CARE PHYSICIANS
  • Latham, NY FULL_TIME
  • Our Clerical Float Pool is hiring a full-time Patient Support Representative to join their team! The hours are Monday-Friday, 8:00-4:30. The primary responsibility of this role is to answer phones in ...
  • 25 Days Ago

A
Patient Services Representative
  • Aspen Dental
  • Glenmont, NY FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 27 Days Ago

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PATIENT ACCESS REPRESENTATIVE - 10662
  • Columbia Memorial Hospital
  • Hudson, NY FULL_TIME
  • Posted on:March 22, 2024Department:PATIENT ACCESSDivision:OPERATIONSFull-time / Part-time:PDShift:VARIOUSApply Online!Patient Access is the customer service oriented collection of personal, profession...
  • 28 Days Ago

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0 Patient Representative jobs found in Albany, NY area

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Vaccine Account Representative
  • Syneos Health Careers
  • Albany, NY
  • Description You have what it takes: a competitive drive coupled with exceptional sales ability. In this role, you will b...
  • 4/25/2024 12:00:00 AM

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Home Health Speech Language Pathologist - $60+ per per visit
  • Hiring Now!
  • Bennington, VT
  • BAYADA Home Health Care is seeking a Home Health Speech Language Pathologist for a job in Bennington, Vermont. Job Descr...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative - Remote
  • HealthHelp, Inc.
  • East Greenbush, NY
  • **Customer Service Representative - Remote** * 99 Troy Rd, East Greenbush, NY 12061, USA * Employees can work remotely *...
  • 4/23/2024 12:00:00 AM

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Medical Equipment Inventory Handler
  • Baxter Inc.
  • Albany, NY
  • **Medical Equipment Inventory Handler** **Req #** 22122190 **Location** Albany, New York, United States **Job Category**...
  • 4/23/2024 12:00:00 AM

O
Patient Access Representative (Per Diem)
  • OrthoNY
  • Albany, NY
  • **Division/Department:** OrthoNY/Revenue Cycle **Location:** Albany, NY **Job Title:** Patient Access Representative **R...
  • 4/22/2024 12:00:00 AM

U
Patient Coordinator
  • US Oncology, Inc.
  • Clifton Park, NY
  • Overview Pay Range: $17.00 - $23.48 per hour Are you someone who's compassionate and loves a good work-life balance? If ...
  • 4/22/2024 12:00:00 AM

L
Customer Service Representative
  • Legacy Recovery & Remarketing Services LLC
  • Burnt Hills, NY
  • Job Description Job Description We are looking for a customer-oriented service representative. A customer service repres...
  • 4/21/2024 12:00:00 AM

D
Field Service Representative
  • Daniels Health
  • Schenectady, NY
  • ???? **Privacy Notice** **Field Service Representative** Schenectady, NY / USA Field Service / Full Time Daniels Health ...
  • 4/21/2024 12:00:00 AM

Albany (/ˈɔːlbəni/ (listen) ALL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Albany is located on the west bank of the Hudson River approximately 10 miles (16 km) south of its confluence with the Mohawk River and approximately 135 miles (220 km) north of New York City. Albany is known for its rich history, commerce, culture, architecture, and institutions of higher education. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany–Schenectady–Troy, NY Metropolitan Statistical Area, including ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$41,544 to $55,901
Albany, New York area prices
were up 1.5% from a year ago

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