Patient Representative jobs in Canton, OH

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

Recently Added Patient Representative jobs

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Patient Access Representative I
  • Cleveland Clinic
  • Dover, OH FULL_TIME

  • Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital’s values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. 


    Patient Registration Representatives provide a comprehensive set of business and financial related services during the patient access process on the day the patient arrives at Cleveland Clinic’s Union Hospital to receive healthcare services. You will work face-to-face with diverse populations of patients collecting their financial, insurance, medical, and demographic information to complete their registration and leave a positive, lasting impression.


    The ideal future caregiver is someone who: 

    • Has outstanding communication and customer service skills. 

    • Can effectively multi-task while paying attention to details and staying organized. 

    • Acts in a professional, energetic, and helpful manner. 

    • Demonstrates a strong work ethic.  

    • Excels working both independently and as part of a team. 


    At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. 


    Responsibilities:

    • Performs registrations by completing an accurate face to face interview to obtain demographic, insurance, medical and financial information.
    • Cross-trained to staff all areas of Patient Access at any facility, including but not limited to, Front Desk, Admitting Office, ED and Cashier.
    • Maintains productivity and quality standards.
    • Functions as a Super User.
    • Acts as a resource for training of new team members and during the implementation of new processes.
    • Provided registration and cash collection access in Epic.
    • Other duties as assigned.

    Education:

    • High school diploma or equivalent.

    Certifications:

    • None required.

    Complexity of Work:

    • Basic PC software application knowledge and ability to use multiple data systems required.
    • Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of course within 1 year.
    • Must be detail oriented.
    • Excellent communication, organizational and interpersonal skills required.
    • Must be able to multi-task and maintain composure in difficult situations in a fast paced environment.
    • Demonstrates a positive and professional approach and communicates effectively with customers and team members.

    Work Experience:

    • Minimum of 2 years of experience in a customer facing role with in person or phone contact.
    • An Associates degree may substitute for up to one year of the stated experience.
    • A Bachelors degree my substitute for up to two years of the stated experience.

    Physical Requirements:

    • Ability to communicate and exchange accurate information. 
    • Ability to perform work in a stationary position for extended periods.  
    • Ability to work with physical records or operate a computer or other office equipment.  
    • In some locations, ability to travel throughout the hospital system.  
    • In some locations ability to move up to 25 lbs.

    Personal Protective Equipment:

    • Follows standard precautions using personal protective equipment as required.
    Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
  • 11 Days Ago
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Patient Services Representative
  • BrightView Health
  • Dover, OH FULL_TIME
  • Why You’ll Love This Patient Services Representative Job Ready to make a difference in the lives of patients and families suffering from substance use disorder? Want to join a team where you have a vo...
  • 13 Days Ago
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Patient service representative
  • Akron Children's
  • Millersburg, OH FULL_TIME
  • Full-time, 40 hours / week Variable day shift Onsite Summary : The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit p...
  • 15 Days Ago
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Patient Services Representative
  • Aspen Dental
  • Canton, OH FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 15 Days Ago
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Patient Access Representative I
  • Pomerene Hospital
  • Millersburg, OH FULL_TIME
  • Job Summary An opening currently exists for a Patient Access Representative in the Admitting Department. The daily work hours for this position will be scheduled by the supervisor to meet the needs of...
  • 2 Days Ago
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Patient Access Representative I
  • Cleveland Clinic
  • Canton, OH FULL_TIME
  • Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of...
  • 6 Days Ago
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0 Patient Representative jobs found in Canton, OH area

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Patient Service Rep
  • Alliance Community Hospital
  • North Canton, OH
  • JOB TITLE:#Patient Service Representative GENERAL STATEMENT OF DUTIES:# Provide patient-focused service related to each ...
  • 4/19/2024 12:00:00 AM
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PATIENT SERVICE REP - Family Med of Stark County
  • Alliance Community Hospital
  • North Canton, OH
  • JOB TITLE:#Patient Service Representative GENERAL STATEMENT OF DUTIES:#Provide patient-focused service related to each p...
  • 4/19/2024 12:00:00 AM
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Call Center Representative - Work From Home>
  • MedMetrix
  • Massillon, OH
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll: Respond to patient inqui...
  • 4/18/2024 12:00:00 AM
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Call Center Representative - Work From Home>
  • MedMetrix
  • Barberton, OH
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll: Respond to patient inqui...
  • 4/18/2024 12:00:00 AM
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Patient Representative
  • Department of Veterans Affairs
  • Youngstown, OH
  • Summary The VA Northeast Ohio Healthcare System is recruiting for a Patient Representative. The Patient Representative w...
  • 4/17/2024 12:00:00 AM
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Patient Service Representative
  • Smile Brands Group Inc.
  • Canton, OH
  • **Patient Service Representative** Location North Canton, OH Category Front Office **Ref #:** 121849 Job Type Full-Time ...
  • 4/17/2024 12:00:00 AM
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Patient Service Representative
  • Midwest Dental Group
  • Canton, OH
  • X Patient Service Representative Position in North Canton, OH **Full Time Regular - Posted 1 days ago** **Overview** **P...
  • 4/16/2024 12:00:00 AM
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Patient Access Representative I
  • Cleveland Clinic
  • Canton, OH
  • At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honor...
  • 4/15/2024 12:00:00 AM
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About Canton, Ohio

Canton (/ˈkæntən/) is a city in and the county seat of Stark County, Ohio, United States. Canton is located approximately 60 miles (97 km) south of Cleveland and 20 miles (32 km) south of Akron in Northeast Ohio. The city lies on the edge of Ohio's extensive Amish country, particularly in Holmes and Wayne counties to the city's west and southwest. Canton is the largest municipality in the Canton-Massillon, OH Metropolitan Statistical Area, which includes all of Stark and Carroll counties. As of the 2010 Census, the population was 73,007, making Canton eighth among Ohio cities in population. F...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$38,474 to $51,771
Canton, Ohio area prices
were up 1.3% from a year ago
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What does a Patient Representative do?

Patient Representative in Wichita Falls, TX
Performs clerical and reception duties associated with patient registration.
December 22, 2019
Patient Representative in Olympia, WA
Ensures that patients have timely access to specialized mental health services and that treatment is tailored to individual patient needs.
February 22, 2020
Patient Representative in Savannah, GA
–       Reviewed of comments from patients from Comments, Complaints & Suggestions Box.
January 27, 2020