Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Put Your Career in MOTION!
MOTION is currently looking for a Patient Services Representative (Medical Receptionist) in our Danbury location!
We're a dynamic speech, physical, and occupational therapy practice with over 60 locations in 4 states - and we're growing fast! Our goal is to get patients back to what moves them, and your role as a Patient Services Representative (Medical Receptionist) is instrumental to our success.
Why Work Here?
At MOTION, a member of the Confluent Health family of physical and occupational therapy companies, we empower our patients to move forward and move better every day. We help people heal, thrive, and become stronger. And we do it together. At MOTION, you can expect a collaborative environment where you can learn, grow, and succeed. Mostly, we have fun in the process!
As a full-time Patient Services Representative at MOTION, you can enjoy these benefits:
We want you to grow:
We want you to learn and succeed:
We want to support you:
You can learn more about us and our mission here: https://motionptg.com/for-job-seekers/
Job Position: PSR (Medical Receptionist)
Job Location: 2 Riverview Drive Danbury, CT (Fairfield County; outpatient clinic)
Job Type: Full-Time (Monday through Friday; 40 hours per week)
Salary Description:
$19.00/hour
MOTION provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MOTION complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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