Patient Representative jobs in El Paso, TX

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

H
Patient representative
  • HCA
  • El Paso, TX FULL_TIME
  • This position is incentive eligible.

    Introduction

    Do you want to join an organization that invests in you as a(an) Patient Representative? At CareNow, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

    Benefits

    CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include :

    • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
    • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
    • Free counseling services and resources for emotional, physical and financial wellbeing
    • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
    • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
    • Family support through fertility and family building benefits with Progyny and adoption assistance.
    • Referral services for child, elder and pet care, home and auto repair, event planning and more
    • Consumer discounts through Abenity and Consumer Discounts
    • Retirement readiness, rollover assistance services and preferred banking partnerships
    • Education assistance (tuition, student loan, certification support, dependent scholarships)
    • Colleague recognition program
    • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
    • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

    Learn more about Employee Benefits

    Note : Eligibility for benefits may vary by location.

    You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference.

    We are looking for a dedicated Patient Representative like you to be a part of our team.

    Job Summary and Qualifications

    Seeking a Patient Care Representative like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

    What you will do in this role :

    • Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
    • Answers phone calls to the clinic and provides information or refers questions to others as needed
    • Verifies insurance timely and accurately
    • Ensures the occupational client's preference card is followed and occupational procedures
    • Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
    • Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented

    The CareNow Urgent Care Clinic hours are Monday-Friday 8am-9pm, Saturdays 8am-8pm, and Sundays 8am-5pm. You must have the flexibility to work during those hours.

    What Qualifications you will need :

    • 1 year of clinical experience in a patient care setting is preferred
    • Obtain BLS certification within 30 days of start required
    • Strong customer service skills
    • Ability to work with multiple computer programs

    Potential Military Occupational Specialist matches include these Army MOS codes : 68A, 68B, 68D, 68F, 68G, 68H, 68J, 68K, 68L, 68M, 68N, 68Q, 68S, 68U, 68V, 68W, 68X, 68Y.

    Potential Air Force AFSC Codes : 4A0X1, 4A1X1, 4A2X1, 4H0X1, 4J0X1,4P0X1, 4J0X1,4V0X1.

    CareNow delivers quality, convenient, patient-centered urgent care with unparalleled service. We are in more than 100 urgent care clinics around the United States.

    We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine.

    Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow physician team.

    Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family.

    CareNow is an affiliate of HCA Healthcare.

    HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times.

    Good people beget good people."- Dr. Thomas Frist, Sr.

    HCA Healthcare Co-Founder

    We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Representative opening.

    Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Last updated : 2024-04-23

  • Just Posted

Z
Patient Service Representative
  • ZOLL LifeVest
  • El Paso, TX CONTRACTOR
  • Position Title: Patient Service Representative (PSR)Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candida...
  • 20 Days Ago

E
Patient Accounts Representative I
  • Elite Medical Transport
  • El Paso, TX FULL_TIME
  • The Patient Accounts Representative – Level I performs any and all necessary duties pertaining to recovery of payment or reimbursement legally entitled to the customers of Vital Business Services as a...
  • Just Posted

C
Patient Representative PRN
  • CareNow
  • El Paso, TX FULL_TIME
  • This position is incentive eligible. Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like f...
  • 2 Days Ago

D
Bilingual Patient Support Representative
  • Del Sol Medical Center
  • El Paso, TX FULL_TIME
  • Schedule: Monday-Friday 10:00AM-2:30 CST Introduction Do you want to join an organization that invests in you as a Bilingual Patient Support Representative? At Parallon, you come first. HCA Healthcare...
  • 2 Days Ago

C
Patient Advocate Representative
  • Conifer Revenue Cycle Solutions
  • El Paso, TX OTHER
  • JOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential ...
  • 5 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Patient Representative jobs found in El Paso, TX area

T
Patient Services Coordinator
  • Texas Oncology
  • El Paso, TX
  • Overview: Texas Oncology is looking for a Patient Services Coordinator to join our team! This position will support the ...
  • 4/26/2024 12:00:00 AM

R
Medical Equipment Customer Service Representative
  • Rotech Healthcare Inc.
  • El Paso, TX
  • OVERVIEW: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound car...
  • 4/26/2024 12:00:00 AM

T
Patient Service Representative - Providence Urology Associates
  • Tenet Healthcare Corporation
  • El Paso, TX
  • **Play an Important Role in Tenet** Join our **Community Built on Care.** **Patient Service Representative - Providence ...
  • 4/26/2024 12:00:00 AM

A
Bilingual Customer Service Rep (Work From Home)
  • Ansafone
  • El Paso, TX
  • ** Bilingual Customer Service Rep (Work From Home)** **Job Category****:** Operations **Requisition Number****:** CUSTO0...
  • 4/25/2024 12:00:00 AM

N
Customer Experience Sales Specialist Respiratory El Paso - Remote
  • Novartis Group.
  • El Paso, TX
  • 337607BR **Customer Experience Sales Specialist Respiratory El Paso - Remote** Job Description 769 million. Thats how ma...
  • 4/25/2024 12:00:00 AM

T
Patient Service Representative - El Paso Orthopedic Surgery Group at Lee Trevino
  • Tenet Healthcare Corporation
  • El Paso, TX
  • **Play an Important Role in Tenet** Join our **Community Built on Care.** **Patient Service Representative - El Paso Ort...
  • 4/24/2024 12:00:00 AM

T
Patient Service Representative - Texas Urogynecology & Laser Surgery Center
  • Tenet Healthcare Corporation
  • El Paso, TX
  • **Play an Important Role in Tenet** Join our **Community Built on Care.** **Patient Service Representative - Texas Urogy...
  • 4/23/2024 12:00:00 AM

T
Patient Service Representative - Providence Gastro and Liver Associates
  • Tenet Healthcare Corporation
  • El Paso, TX
  • **Play an Important Role in Tenet** Join our **Community Built on Care.** **Patient Service Representative - Providence ...
  • 4/23/2024 12:00:00 AM

El Paso is located at the intersection of three states (Texas, New Mexico, and Chihuahua) and two countries (the U.S. and Mexico). It is the only major Texas city on Mountain Time. Ciudad Juarez used to be on Central Time, but both cities are now on Mountain Time. El Paso is closer to the capital cities of four other states - Phoenix, Arizona (345 miles away); Santa Fe, New Mexico, (273 miles away); Ciudad Chihuahua, Chihuahua, (218 miles away), and Hermosillo, Sonora (325 miles away) - than it is to the capital of its own state, Austin (528 miles away). It is closer to Los Angeles, California...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$35,650 to $47,970
El Paso, Texas area prices
were up 1.2% from a year ago

Patient Representative in Wichita Falls, TX
Performs clerical and reception duties associated with patient registration.
December 22, 2019
Patient Representative in Olympia, WA
Ensures that patients have timely access to specialized mental health services and that treatment is tailored to individual patient needs.
February 22, 2020
Patient Representative in Savannah, GA
–       Reviewed of comments from patients from Comments, Complaints & Suggestions Box.
January 27, 2020