Patient Representative jobs in Fairbanks, AK

Advanced Physical Therapy is hiring for a Fulltime Patient Administrator in our Fairbanks, AK clinic!

At Advanced Physical Therapy, an Alaskan employee-owned and managed practice, we are looking for a dedicated and driven Patient Administrator to join our talented and committed team, to work together providing advanced care in all aspects of healing.

We offer a great work environment, with a professional and caring team dedicated to the community, competitive compensation, generous paid time off, education assistance, and full employee benefits including medical, dental, vision, life and disability insurance. 

What is your role?

As a Patient Administrator, you are responsible for meeting internal and external client needs, by interacting and assisting patients in person, by email and phone.  You are the main point of contact for our clients and should strive to handle all interactions with respect and positivity.

What do you bring to the team?

• Your education (minimum High School Diploma or General Education Equivalent)
• Your strong Customer Service experience, with medical office experience or training preferred
• Your experience in scheduling, insurance inquiry and pre-certification, and patient collections to effectively manage patients’ needs and questions
• Your knowledge and experience using Microsoft Programs such as Excel, Word, and Outlook

What are you going to do to as part of the team?

1. Schedule patient visits in accordance with patient availability, therapist’s plan of care and insurance requirements.
2. Execute the full cycle of the patient services: handling of patient’s information, processing medical documents, providing information on benefits and insurance data, medical finance information and correspondence with federal, state and local statutes, tracking prescriptions and authorizations, and other functions related to providing excellent customer service.
3. Support and ensure the effective communication between caregivers and outside sources, such as referring doctors and legal practices; keeping up with appropriate referral documentation and follow through.
4. Work alongside the caregiver team, collaborate and support the staff to accomplish our goal of providing quality health care in our community.

Apply now, or visit our website to learn more:  www.aptak.com

We look forward to hearing from you!