Patient Representative jobs in Minneapolis, MN
Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Patient Representative jobs
Bilingual Patient Advocate
- Elevate Patient Financial Solutions
-
Minneapolis, MN
FULL_TIME
-
Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located onsite in Minneapolis, MN. The Full-Time schedule for this role will be Monday- Friday 8:00am-4:30pm. Driving required, must have valid Driver's License.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
Essential Duties and Responsibilities- Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever-changing rules and regulations associated with the various governmental programs
- All other duties as assigned
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.- High School Diploma or GED preferred, except when required by our client.
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Exemplary critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms for up to 8 hours per day
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask
- Ability to function in a fast-paced environment
- Must fluently read, write & speak both English & Spanish
Benefits:
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.- Medical, Dental & Vision Insurance
- 401K (100% match for the first 3% & 50% match for the next 2%)
- 15 days of PTO
- 7 paid Holidays
- 2 Floating holidays
- 1 Elevate Day (floating holiday)
- Pet Insurance
- Employee referral bonus program
- Teamwork: We believe in teamwork and having fun together
- Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer - 1 Month Ago
Patient Representative
- Artius Solutions
-
Minneapolis, MN
FULL_TIME
- Job Description Job Description Job Details : Job Title : Patient Representative Location : Minneapolis, MN 55454 Shift / Schedule : OFF Mondays 9 : 30 AM - 5 : 30 PM Tuesday - Friday and 7 : 30 AM - ...
- 29 Days Ago
Patient representative
- Regions Hospital
-
Stillwater, MN
FULL_TIME
- The Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In...
- 29 Days Ago
Patient Services Representative
- GTT, LLC
-
Minneapolis, MN
CONTRACTOR
- Patient Services Representative / Phlebotomist Job Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health r...
- 15 Days Ago
Patient Support Representative
- Southwest Eye Care
-
Chaska, MN
FULL_TIME
- Who we are: We are ambassadors of integrity, who are committed to individualized care using remarkable technology, to create an exceptional patient experience. We are dedicated to creating work/life h...
- 17 Days Ago
Patient Service Representative
- Dental Care Alliance
-
Hopkins, MN
FULL_TIME
- Overview We are looking for a Patient Service Representative in Hopkins, Minnesota to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-bas...
- 17 Days Ago
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0 Patient Representative jobs found in Minneapolis, MN area
Account Representative
- BLUECRESCENT URGENT CARE LLC
-
Minneapolis, MN
- Job Description Job Description Job Summary Performs coding, billing and accounts receivables duties, including data ent...
- 4/23/2024 12:00:00 AM
Clinic Patient Access Rep
- Allina Health Systems
-
Minneapolis, MN
- Number of Job Openings Available: 1 Date Posted: April 10, 2024 Department: 40005350 Sleep Center Shift: Day (United Sta...
- 4/23/2024 12:00:00 AM
Patient Service Representative
- ZOLL LifeVest
-
Saint Paul, MN
- Job Description Job Description Position Title: Patient Service Representative (PSR) Preferred Candidates include (not l...
- 4/23/2024 12:00:00 AM
Customer Service Representative - IMH Sevier Valley Hospital, Richfield, Intermountain - (PRN)
- R1 RCM Inc.
-
Minneapolis, MN
- ** Customer Service Representative - IMH Sevier Valley Hospital, Richfield, Intermountain - (PRN)** **Job Category****:*...
- 4/22/2024 12:00:00 AM
Administrative Nursing Supervisor
- Fairview Health Services
-
Minneapolis, MN
- Overview: M Health Fairview is looking for an excellent Administrative Nurse Supervisor to join the team! The Administra...
- 4/21/2024 12:00:00 AM
Sr. Product Service Specialist
- Boston Scientific
-
Saint Paul, MN
- Additional Location(s): US-MA-Marlborough Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High...
- 4/21/2024 12:00:00 AM
Customer Care Team Representative
- Unity Bank
-
Minneapolis, MN
- Job Description Job Description Job Title: Customer Care Representative Reports to: Customer Care Manager Culture Vision...
- 4/20/2024 12:00:00 AM
Patient Access Representative
- Addison Group
-
Minneapolis, MN
- Addison Group is seeking a detail-oriented and experienced Patient Access Representative to join the Registration team w...
- 4/20/2024 12:00:00 AM
About Minneapolis, Minnesota
Minneapolis (/ˌmɪniˈæpəlɪs/ (listen)) is the county seat of Hennepin County and the larger of the Twin Cities, the 16th-largest metropolitan area in the United States. As of 2017, Minneapolis is the largest city in the state of Minnesota and 45th-largest in the United States, with an estimated population of 422,331. The Twin Cities metropolitan area consists of Minneapolis, its neighbor Saint Paul, and suburbs which altogether contain about 3.6 million people, and is the third-largest economic center in the Midwest.
Minneapolis lies on both banks of the Mississippi River, just north of the riv...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$43,426 to $58,435
Minneapolis, Minnesota area prices
were up 1.4% from a year ago
were up 1.4% from a year ago
What does a Patient Representative do?
Patient Representative in Wichita Falls, TX
Performs clerical and reception duties associated with patient registration.
December 22, 2019
Patient Representative in Olympia, WA
Ensures that patients have timely access to specialized mental health services and that treatment is tailored to individual patient needs.
February 22, 2020
Patient Representative in Savannah, GA
– Reviewed of comments from patients from Comments, Complaints & Suggestions Box.
January 27, 2020