Patient Representative jobs in Muskegon, MI

Caring for others can change your world & our community!

Actively seeking a Patient Services Representative (Reception - Front Desk/Phone Room) team member as a critical member of our patient care team for our long-standing, engaged Clinic in Traverse City -- Traverse Health Clinic!

"It’s our mission at Traverse Health Clinic to provide high quality, team-driven primary care, behavioral health, and support services that are accessible to EVERYONE in our community, ensuring that no one’s health gets left behind."

Learn more about us @ https://www.traversehealthclinic.org.

We are not large, but have been a mighty Clinic in TC for over 45 years uniquely supporting both Primary Care and Behavioral Health services in one location.

Full-time; benefit eligible position (medical, dental, vision, STD, life insurance) with generous paid time off provisions; competitive wage; 401k eligible; paid holidays. Stable hours, 5x8hr or alternative 4x10hr schedule, NO WEEKENDS.

Enjoy a highly rewarding role in healthcare with year round work/life balance!

RESPONSIBILITIES & QUALIFICATIONS

• At least (2) years recent combined experience in customer service, patient registration, health records; or other medical office experience highly preferred, or equivalent combination of education and experience.
• Electronic medical records (EMR) experience.
• High school diploma, GED or equivalent required.
• Self-directed; able to maintain confidentiality, handle crisis and tolerate stress professionally.
• Excellent interpersonal and team skills.
• Ability to relate well with diverse populations of varying socio-economic backgrounds.

THCC is an equal opportunity employer. THCC extends employment opportunities to qualified applicants and employees without regard to age, race, color, sexual orientation, sexual identity or expression, religion, national origin or ancestry, pregnancy, marital status, veteran status, uniformed service member status, genetic information (including testing and characteristics), physical or mental disability unrelated to the employee’s ability to perform their job and/or any other characteristic protected by federal, state or local law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Primary Care

Schedule:

• 10 hour shift
• 4x10
• 5x8
• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person