Patient Representative jobs in New Haven, CT
Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Patient Representative jobs
Patient Services Representative (Onsite)
- GTT, LLC
-
New Haven, CT
CONTRACTOR
-
Patient Services Representative/Phlebotomist (Onsite)
- Contract Duration 3 Months
- Pay rate up to $20/hr
Description:- The Patient Services Representative (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The Patient Services Representative draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
- The Patient Services Representative will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
- Successful applicants may be assigned to a doctor's office, a patient service center, or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment, and promotes a positive image to patients, clients, employees, and the public in general.
Job Requirements:- Ability to provide quality, error-free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills including pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
- Committed to all Policies and Procedures including Company dress code, Employee Health and Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.
- Training locations may vary based on trainer availability.
Required Education:- High school diploma or equivalent.
- Medical training: Medical assistant or paramedic training preferred.
- Phlebotomy certification is preferred.
- Required in California, Nevada, and Washington.
Work Experience:- Three years of phlebotomy experience is required, inclusive of pediatric, geriatric, and capillary collections.
- Minimum 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment is preferred.
- Keyboard/data entry experience.
Additional Job Details- 2023-2024 Flu required.
- Covid booster required.
Benefits:- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About The Company:- Our client empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors, and improve healthcare management.
- The company annually serves one in three adult Americans and half the physicians and hospitals in the United States, and their 47,000 employees understand that, in the right hands and with the right context, their diagnostic insights can inspire actions that transform lives.
- As the world’s leading provider of diagnostic information services, this company is committed to positively impacting the communities they are a part of by promoting a healthier world, building value for all their stakeholders, and creating an inspiring and inclusive workplace. Inclusion and Diversity is woven into who they are and what they do. The company is inspired by the experiences and perspectives of its diverse employees. Diversity of thought and authentic connections empower this company to create valuable solutions and deliver inclusive care to their patients and communities.
#gttqst - 17 Days Ago
Patient service representative
- GTT, LLC
-
New Haven, CT
FULL_TIME
- Phlebotomist Patient Services Representative (Onsite) Contract Duration 3 Months Pay rate up to $20 / hr Description : The Phlebotomist Patient Services Representative (PSR II) represents the face of ...
- Just Posted
Patient Representative (Full Time)
- Midstate Radiology Associates
-
Wallingford, CT
FULL_TIME
- Join Midstate Radiology Associates (MRA) as a Full Time Patient Representative at our Wallingford Location. Position Schedule: Mon, Tue, Wed & Fri 8:45 AM - 5:15 PM; Thursday 9:00 AM - 6:00 PM. Compen...
- 11 Days Ago
Patient service representative
- ICONMA
-
Milford, CT
FULL_TIME
- The main function of a phlebotomist is to assist in performing various assigned duties, trouble shooting, training and making work flow recommendations. Experience doing blood draws, labeling specimen...
- 12 Days Ago
Patient Service Representative
- ZOLL LifeVest
-
New Haven, CT
CONTRACTOR
- Position Title: Patient Service Representative (PSR)Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technicia...
- 26 Days Ago
Patient Service Representative - Outpatient Rehab (Per Diem)
- St. Vincent's Medical Center
-
Milford, CT
PER_DIEM
- Description Job Schedule: Per Diem Standard Hours: 1 Job Shift: Shift 3 Shift Details: Work where every moment matters. Every day, almost 20,000 Hartford HealthCare employees come to work with one thi...
- 15 Days Ago
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0 Patient Representative jobs found in New Haven, CT area
Medical Practice Patient Representative (Clerical Assistant) with the NHMP Danbury Rheumatology
- Danbury Health Systems
-
Danbury, CT
- $500 Sign On Bonus Title: Medical Practice Patient Representative (Clerical Assistant) with the NHMP Danbury Rheumatolog...
- 4/25/2024 12:00:00 AM
Medical Practice Patient Representative (Clerical Assistant) - Women's Wellness - Norwalk, CT
- Danbury Health Systems
-
Norwalk, CT
- $500 Sign On Bonus Title: Medical Practice Patient Representative (Clerical Assistant) with the NHMP Women's Wellness De...
- 4/25/2024 12:00:00 AM
Women's Health Concierge - Patient Representative
- Trinity Health Corporation
-
Hartford, CT
- Employment Type: Full time Shift: Day Shift Description: Trinity Health Of New England a is looking for a Women's Health...
- 4/24/2024 12:00:00 AM
Patient Rep
- Middlesex Hospital
-
Middletown, CT
- Full-time/40 hours Hours 7:30-4 Monday through Friday Summary: Assists patients, residents and faculty physicians with a...
- 4/24/2024 12:00:00 AM
Medical Practice Patient Representative - (Clerical Assistant) - NHMP Danbury Pulmonary
- Nuvance Health
-
Danbury, CT
- $500 Sign On Bonus Title: Medical Practice Patient Representative (Clerical Assistant) with the NHMP Danbury Pulmonary -...
- 4/24/2024 12:00:00 AM
Medical Practice Patient Representative (Clerical Assistant) with the NHMP Danbury Rheumatology
- Nuvance Health
-
Danbury, CT
- $500 Sign On Bonus Title: Medical Practice Patient Representative (Clerical Assistant) with the NHMP Danbury Rheumatolog...
- 4/22/2024 12:00:00 AM
Medical Practice Patient Representative - (Clerical Assistant) - Region A Float - Part Time
- Danbury Health Systems
-
Danbury, CT
- $500 Sign On Bonus (Prorated to $300 per this 24 hour per week position) Title: Medical Practice Patient Representatives...
- 4/22/2024 12:00:00 AM
Medical Practice Patient Representative - (Clerical Assistant) - Region A Float - Part Time
- Nuvance Health
-
Danbury, CT
- $500 Sign On Bonus (Prorated to $300 per this 24 hour per week position) Title: Medical Practice Patient Representatives...
- 4/22/2024 12:00:00 AM
About New Haven, Connecticut
New Haven is a coastal city in the U.S. state of Connecticut. It is located on New Haven Harbor on the northern shore of Long Island Sound in New Haven County, Connecticut, and is part of the New York metropolitan area. With a population of 129,779 as determined by the 2010 United States Census, it is the second-largest city in Connecticut after Bridgeport. New Haven is the principal municipality of Greater New Haven, which had a total population of 862,477 in 2010.
New Haven was the first planned city in America. A year after its founding by English Puritans in 1638, eight streets were laid o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$44,163 to $59,426
New Haven, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago
What does a Patient Representative do?
Patient Representative in Wichita Falls, TX
Performs clerical and reception duties associated with patient registration.
December 22, 2019
Patient Representative in Olympia, WA
Ensures that patients have timely access to specialized mental health services and that treatment is tailored to individual patient needs.
February 22, 2020
Patient Representative in Savannah, GA
– Reviewed of comments from patients from Comments, Complaints & Suggestions Box.
January 27, 2020