Patient Representative jobs in Oakland, CA

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Patient Advocate
  • Elevate Patient Financial Solutions
  • Oakland, CA FULL_TIME
  • Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be in Oakland, CA. The Full Time schedule for this role will be Monday- Friday 8:00am -4:30pm.

    Job Summary
    The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.

    Essential Duties and Responsibilities
    Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
    • Complete the appropriate applications and following through until approved
    • Detailed, accurate and timely documentation in applicable Company programs and the hospital systems on all cases worked
    • Provide exceptional customer service skills at all times
    • Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
    • Maintain assigned work queue of patient accounts
    • Collaborate with hospital staff, case managers, social workers, financial counselors
    • Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
    • Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
    • Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
    • Request home visits as needed to acquire documentation
    • As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
    • Participate in additional training requirements in an effort to stay abreast of the ever-changing rules and regulations associated with the various governmental programs
    • Other duties as assigned.
    Qualifications and Requirements
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
    • Some college coursework preferred
    • Prior hospital experience preferred
    • Adaptability when dealing with constantly changing processes, computer systems and government programs
    • Professional experience working with state and federal programs
    • Critical thinking skills
    • Ability to maneuver throughout the hospital and patients’ rooms.
    • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
    • Effectively communicate both orally and written, to a variety of individuals
    • Ability to multitask and ability to function in a fast-paced environment
    Benefits:
    ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
    • Medical, Dental & Vision Insurance
    • 401K (100% match for the first 3% & 50% match for the next 2%)
    • 15 days of PTO
    • 7 paid Holidays
    • 2 Floating holidays
    • 1 Elevate Day (floating holiday)
    • Pet Insurance
    • Employee referral bonus program
    • Teamwork: We believe in teamwork and having fun together
    • Career Growth: Gain great experience to promote to higher roles
    The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
    The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

    ElevatePFS is an Equal Opportunity Employer
  • 18 Days Ago

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PHARMACY EXTERN
  • OnePoint Patient Care
  • San Leandro, CA FULL_TIME
  • Our Company: OnePoint Patient Care Overview: Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acut...
  • Just Posted

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STAFF PHARMACIST - PRN
  • OnePoint Patient Care
  • San Leandro, CA OTHER
  • Our Company: OnePoint Patient Care Overview: OnePoint Patient Care is one of the pioneers in the hospice industry. Specializing in providing hospice pharmacy services since the Medicare benefit starte...
  • 7 Days Ago

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PHARMACY TECHNICIAN
  • OnePoint Patient Care
  • San Leandro, CA FULL_TIME
  • Our Company: OnePoint Patient Care Overview: OnePoint Patient Care is one of the pioneers in the hospice industry. Specializing in providing hospice pharmacy services since the Medicare benefit starte...
  • 1 Month Ago

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Patient Services Representative
  • LifeLong Medical Care
  • Berkeley, CA FULL_TIME
  • Overview Supporting Community Healthcare is a rewarding role, come join a wonderful organization! LifeLong Medical Care is looking for a Patient Services Representative (PSR) to join our Call Center t...
  • 19 Days Ago

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Patient Service Representative
  • RadNet
  • San Leandro, CA FULL_TIME
  • Monday - Friday 8:30 AM - 5:00 PM schedule We invite you to come join the NorCal Imaging San Leandro team as a Patient Services Representative. Growth and learning opportunity available for a caring p...
  • 22 Days Ago

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0 Patient Representative jobs found in Oakland, CA area

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SLH Care Management Social Worker
  • Alameda Health System
  • San Leandro, CA
  • Summary SUMMARY: Restores patients to optimum health and social adjustment, while facilitating a positive impact on the ...
  • 3/28/2024 12:00:00 AM

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AHD Care Management Social Worker
  • Alameda Health System
  • Alameda, CA
  • Summary Job Summary: Restores patients to optimum health and social adjustment, while facilitating a positive impact on ...
  • 3/26/2024 12:00:00 AM

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Driver - Patient Service Technician
  • Apria, Inc.
  • San Leandro, CA
  • **Driver - Patient Service Technician** CAROUSEL_PARAGRAPH * San Leandro, California * Full-time * Full-time * Onsite * ...
  • 3/26/2024 12:00:00 AM

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Care Management Social Worker I
  • Alameda Health System
  • Oakland, CA
  • Summary SUMMARY: Restores patients to optimum health and social adjustment, while facilitating a positive impact on the ...
  • 3/25/2024 12:00:00 AM

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Director, Perioperative Nursing Services *Sign On Bonus
  • Alameda Health System
  • Oakland, CA
  • Summary Role Overview Alameda Health System offers outstanding benefits that include: 100% employer health plan for empl...
  • 3/25/2024 12:00:00 AM

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Member Services Representative I / Job Req 604287492
  • Alameda Alliance For Health
  • Alameda, CA
  • PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primar...
  • 3/24/2024 12:00:00 AM

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Member Services Representative I - Bilingual Cantonese / Job Req 688130118
  • Alameda Alliance For Health
  • Alameda, CA
  • PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primar...
  • 3/24/2024 12:00:00 AM

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Member Services Representative I - Bilingual Cantonese/Mandarin / Job Req 671415441
  • Alameda Alliance For Health
  • Alameda, CA
  • PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primar...
  • 3/24/2024 12:00:00 AM

Oakland is in the eastern region of the San Francisco Bay. In 1991 the City Hall tower was at 37°48′19″N 122°16′21″W / 37.805302°N 122.272539°W / 37.805302; -122.272539 (NAD83). (The building still exists, but like the rest of the Bay Area, it has shifted northwest perhaps 0.6 meters in the last twenty years.) The United States Census Bureau says the city's total area is 78.0 square miles (202 km2), including 55.8 square miles (145 km2) of land and 22.2 square miles (57 km2) (28.48 percent) of water. Oakland's highest point is near Grizzly Peak Blvd, east of Berkeley, just over 1,760 feet (...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$49,742 to $66,934
Oakland, California area prices
were up 4.5% from a year ago

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Performs clerical and reception duties associated with patient registration.
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Patient Representative in Olympia, WA
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February 22, 2020
Patient Representative in Savannah, GA
–       Reviewed of comments from patients from Comments, Complaints & Suggestions Box.
January 27, 2020