Patient Representative jobs in Portland, OR
Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Patient Representative jobs
Program Data Analyst (Operations and Policy Analyst 2)
- Oregon Patient Safety Commission
-
Portland, OR
FULL_TIME
-
Initial Posting Date:03/21/2024Application Deadline:04/15/2024Agency:Oregon Patient Safety CommissionSalary Range:$4,998 - $7,647Position Type:EmployeePosition Title:Program Data Analyst (Operations and Policy Analyst 2)Job Description:Opportunity Awaits, Apply Today! Program Data Analyst (Operations and Policy Analyst 2)Calling all data analysts… Get ready to flex your data-loving wings with a small, agile, semi-independent Oregon state agency who needs YOU!The Program Data Analyst is a dynamic, multi-faceted role that supports analytics for the Oregon Patient Safety Commission (OPSC). This new role will play an important part in the high-performing team we’re growing to help build a culture of patient safety for all Oregonians.A note about our data: OPSC’s programs are voluntary, non-punitive, and confidential. This makes the analysis of our data a little different than typical health services data analysis. Our data is primarily qualitative and narrative but does include some quantitative, categorical data.OPSC is a semi-independent state agency with a mission to: 1) reduce the risk of serious adverse events occurring in Oregon’s healthcare system, and 2) encourage a culture of patient safety. OSPC operates two statewide programs, the Patient Safety Reporting Program (PSRP) and Early Discussion and Resolution (EDR). These programs offer a constructive space for healthcare facilities, providers, and patients to build a culture of safer care. OPSC's semi-independent status gives the organization access to resources while allowing the organization to approach the work from a nimble, innovative standpoint. To learn more about OPSC, visit our website:oregonpatientsafety.orgThis position will:
- Perform ongoing data quality evaluation and data systems maintenance for both OPSC programs: EDR and PSRP
- Coordinate ongoing data systems changes and improvements.
- Support agency data governance activities.
- Prepare and analyze data to support routine program activities.
- Prepare primarily qualitative analyses (including both data and narrative analyses) for mandated annual program reports.
- Prepare standard program analytic reports for OPSC’s Board and Task Force.
- Identify and implement data strategies and provide ongoing support for reporting and communication needs.
Authentic collaboration, clear communication, and a team-oriented mindset are key to this role. We’re not looking for a culture fit… we’re looking for a culture add! Bring your authentic self to work.For a full review of the position duties, details, and working conditions, please clickhere.What We Are Looking ForMinimum Qualifications:- A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work. OR;
- Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification.
Desired Attributes:- Experience with computer systems and software typical to the analysis and reporting of data, including: advanced Microsoft Excel skills, intermediate Microsoft Power Query skills, intermediate SQL skills, and computerized query and reporting tools.
- Skill in administrative procedures and systems such as record keeping and document management.
- Experience with qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs.
- Familiarity with healthcare data, such as federal and state healthcare data sources (for example, HCAHPS [Hospital Consumer Assessment of Healthcare Providers and Systems], and Oregon’s All-Payer All-Claims Database)
- Experience producing data visualizations.
- Skill in analyzing data using basic statistical techniques, gathering data from primary and secondary sources, and analyzing and interpreting data.
- Experience writing effective analytic narratives to describe findings to a variety of audiences.
Preference Statement:Preference may be given to those candidates who demonstrate familiarity with healthcare data, such as federal and state healthcare data sources, for example, HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), and Oregon’s All-Payer All-Claims Database.Application Details and Instructions- Visit theState of Oregon job opportunities webpageto submit your application. Please ensure the work history in your applicant profile is up to date and attach a current copy of your cover letter and resume. If you are a current State of Oregon employee, you must apply through your employeeWorkdayaccount.
- Attach a cover letter that clearly addresses how your education and/or experience relates to the Requested Skills, Duties and Responsibilities section of this announcement and your interest in this opportunity. Qualified applicants whose background most closely matches the requested skills will be invited to interview.
- This announcement is for 1 (one), full-time, permanent, Program Data Analyst (Operations and Policy Analyst 2) position and may be used to fill future vacancies.
- Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. If you have questions about the announcement, or need an alternate format to apply, please contact the Recruiter, Nancy Karnas at:nancy.karnas@das.oregon.gov| 971-719-3083.
Benefits of Joining Our TeamOPSC is committed to integrating Diversity, Equity, and Inclusion principles into our work in a meaningful way, guided by theState of Oregon Diversity, Equity, and Inclusion Action Plan: A Roadmap to Racial Equity and Belonging. We endeavor to create an environment that embraces and celebrates differences. We believe in communicating respectfully and seeking opportunities to learn, gain experience, and collaborate in diverse and multicultural settings.
Additional benefits include:- Work/life balance, 11 paid holidays a year, and acompetitive benefits package.
- Advancement and learning opportunities that will help grow your career with the State of Oregon.
- Get There
- Oregon’s easy-to-use carpool matching tool and trip planner.
- Live, work, and play inPortland, Oregon.
- This position is eligible for hybrid work, with most work performed remotely. The person in this position is expected to attend public meetings and other events and work in the office as requested to support collaboration. Terms of hybrid work and the work schedule will be discussed and agreed upon with the successful candidate and hiring manager.
Additional Details- Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification.
- Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.
- Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visitVeterans Resources.
Helpful Links & ResourcesHow to Set Job Alerts|Workday Applicant FAQ|What You Need to Know to Get the JobOregon Job Opportunities Webpage|Classification and Compensation|Pay EquityThe Oregon Patient Safety Commission is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity -
- 30 Days Ago
STAFF PHARMACIST - OPPC
- OnePoint Patient Care
-
Vancouver, WA
PART_TIME
- Our Company: OnePoint Patient Care Overview: OnePoint Patient Care is one of the pioneers in the hospice industry. Specializing in providing hospice pharmacy services since the Medicare benefit starte...
- 1 Month Ago
Patient Services Representative
- GTT, LLC
-
Portland, OR
CONTRACTOR
- Patient Services Representative / Phlebotomist Contract Duration 3 months Job Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, bot...
- 15 Days Ago
Patient Services Representative
- GTT, LLC
-
Beaverton, OR
CONTRACTOR
- Patient Services Representative / Phlebotomist Contract Duration 3 months Job Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, bot...
- 17 Days Ago
Patient Services Representative (Onsite)
- GTT, LLC
-
Hillsboro, OR
CONTRACTOR
- Patient Services Representative/Phlebotomist (Onsite) Contract Duration 3 Months Description: The Patient Services Representative (PSR I) represents the face of our company to patients who come in, bo...
- 17 Days Ago
Patient Services Representative
- GTT, LLC
-
Forest, OR
FULL_TIME
- Patient Services Representative / Phlebotomist Contract Duration 3 months Job Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, bot...
- 17 Days Ago
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0 Patient Representative jobs found in Portland, OR area
Customer Service Representative
- Reliable Credit Association, Inc.
-
Portland, OR
- Job Details Job Location Milwaukie - Milwaukie, OR Salary Range $20.80 - $22.34 Hourly Description Summary: The Customer...
- 4/24/2024 12:00:00 AM
Admitting Representative FT
- Willamette Valley Medical Center
-
Mcminnville, OR
- Position Summary Admitting Representative is responsible for interviews patients to obtain financial, demographic inform...
- 4/22/2024 12:00:00 AM
Customer Service Support Representative
- Laboratory Corporation
-
Portland, OR
- LabCorp is seeking a Customer Service Support Representative to join our team.This position will work with physician off...
- 4/22/2024 12:00:00 AM
Account Representative - Pediatric Clinic
- Kartini Clinic
-
Portland, OR
- Are you looking to be part of a team that makes a meaningful difference in the lives of children and adolescents? Parent...
- 4/22/2024 12:00:00 AM
Patient Access Representative
- Shriners Children's
-
Portland, OR
- Company Overview: Job Overview: Shriners Childrens is a family that respects, supports, and values each other. We are en...
- 4/22/2024 12:00:00 AM
New Patient Coordinator
- Compass Oncology
-
Portland, OR
- Overview: It may sound clich, but it is true. A career taking care of cancer patients is a calling for most all of us. I...
- 4/22/2024 12:00:00 AM
Patient Service Representative
- COLUMBIA PAIN AND SPINE INSTITUTE
-
Portland, OR
- Job Description Job Description Join our team at Columbia Pain and Spine Institute and make a difference in our patients...
- 4/21/2024 12:00:00 AM
Patient Access Representative
- Legacy Health
-
Portland, OR
- You are the first face that patients see, and you set the tone for a personable, positive experience. In short, you are ...
- 4/21/2024 12:00:00 AM
About Portland, Oregon
Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia rivers. As of 2017, Portland had an estimated population of 647,805, making it the 26th-largest city in the United States, and the second-most populous in the Pacific Northwest (after Seattle). Approximately 2.4 million people live in the Portland metropolitan statistical area (MSA), making it the 25th most populous MSA in the United States. Its Combined Statist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$42,649 to $57,388
Portland, Oregon area prices
were up 3.9% from a year ago
were up 3.9% from a year ago
What does a Patient Representative do?
Patient Representative in Wichita Falls, TX
Performs clerical and reception duties associated with patient registration.
December 22, 2019
Patient Representative in Olympia, WA
Ensures that patients have timely access to specialized mental health services and that treatment is tailored to individual patient needs.
February 22, 2020
Patient Representative in Savannah, GA
– Reviewed of comments from patients from Comments, Complaints & Suggestions Box.
January 27, 2020