Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
The Utah Eye Centers is looking for a Patient Representative/Refractive Advisor for our Pleasant Grove Location. We are a growing Practice that is offering rewarding and challenging careers.
Patient Representatives are responsible for checking-in patients, maintaining the patients electronic charting information, following a specific schedule for our doctors, and provide an amazing experience for our patients. We are looking for someone who is detail oriented, reliable, and has experience in customer service.
Benefit Conditions:
Work Remotely
Pay: From $17.00 per hour
Benefits:
Schedule:
Work Location: In person
0 Patient Representative jobs found in Provo, UT area