Patient Representative jobs in Racine, WI

Patient Access Representative (Part-time)

Join the transformative team at , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses.

City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix.

our dedicated and compassionate employees are driven by a common mission : To deliver the cures of tomorrow to the people who need them today.

The successful candidate :

Hours : Part time, Thursdays only (12hrs per week)

Performs all tasks related to the EHR admission / discharge process of outpatient and inpatient visits. Performs accurate patient demographic and insurance information be collected and verified upon each registration.

Additional duties include : generating registration visits for multiple patient types including surgical, physician office visits, patient transfers, managing both the registration hotline on a 24 / 7 basis and the hospitalist hotline, accepting patient payments and issuing receipts, providing patient information, completing required forms and scanning documents daily.

Requirements :

High school diploma or equivalent.

Hospital Registration and / or Insurance experience preferred.

Customer service experience.

Minimum of 1 year experience in a healthcare setting.

Organized and detail oriented with good analytical skills. The ability to consistently exercise good judgment and follow direction is necessary.

General knowledge of typing / keyboard skills, PC and Microsoft software, Outlook, Word, and Excel

General knowledge of various office equipment(s) i.e. copier, fax machine, scanner, printer etc.

Professional telephone etiquette and solid communication (verbal and written) skills are essential.

Last updated : 2024-03-27