Patient Representative jobs in Tacoma, WA
Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Patient Representative jobs
Patient Services Representative
- Sound Family Medicine
-
Puyallup, WA
FULL_TIME
-
Sound Family Medicine, a private family practice in Puyallup is looking for an individual who can perform the Patient Services Coordinator tasks. These tasks include assisting our providers and patients over the phone and with refill requests, obtain insurance information and patient demographics, answer questions within the medical assistant’s scope or practice, and schedule appointments.Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answering phone calls and greeting patients in a professional and friendly manner.
- Update insurance information and patient demographics.
- Provide information to patients as allowed by certification and company policy; escalating calls to LPN or RN as needed.
- Assist with reminder calls
- Schedule / reschedule appointments over the phone
- Additional duties as assigned
Competencies/Skills:- Teamwork: Works together to achieve our goals, collaborating to achieve success and respecting our differences as people.
- Communication: Keeps coworkers and management informed and openly offers information in an effective manner. Communicates in a manner that can be understood, both in writing and orally. Can easily be approached by patients, coworkers and managers. Interactively listens and seeks clarification when necessary. Demonstrates effective interpersonal skills, including diplomacy and conflict resolution, and is flexible when dealing with other people and work styles.
- Decision Making/Problem Solving: Able to identify existing or potential problems, gather relevant information, and analyze the information to identify possible causes of problems. Applies knowledge, experience, and common sense and considers alternatives when deciding on the best potential solutions.
- Job Knowledge: Demonstrates clear and thorough knowledge of responsibilities, understands the components of the job and how their job affects their department and the company.
- Dependability: Demonstrates consistent reliability in the work that they produce and the behaviors they display and how it affects the larger picture.
- Productivity: Utilizes time management skills to prioritize tasks based on level of importance and produce the expected volume of work without jeopardizing quality.
- Caring: Treating our patients and our employees with compassionate care, always trying to do what’s best for each individual, for our patient community, and workplace as a whole.
- Patient Focused: Providing the best family medical care to our patients.
- Intentional: Making decisions and behave in a way that ensures the desired outcome is most likely.
- Integrity: Striving to be open and honest
Work Environment:
This position is primarily a sedentary role working in an office environment with a moderate noise level. This role will interact with patients, coworkers, venders, and the public, typically over the phone. This role will use standard office equipment such as computers, phones, copiers, and fax machines. Must be able to communicate in fluently in English when writing and speaking.Physical Demands:
Reasonable accommodations may be made to enable individual with disabilities to perform the physical requirements of this position.Travel:
NoneEducation and Experience:- Education:
- High School Diploma or Equivalent: Required
- Experience:
- 1 years’ experience working in a medical office or hospital setting: Preferred
- EPIC knowledge: Preferred
Other Duties:This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position. Position requirements including duties, responsibilities, or activities may change at any time, with or without notice.Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine. As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization as well as all employees be fully vaccinated for COVID-19 by October 18, 2021. - 19 Days Ago
Patient Access Representative
- Puyallup Tribal Health Authority
-
Tacoma, WA
FULL_TIME
- DescriptionPUYALLUP TRIBAL HEALTH AUTHORITY, located in Tacoma, Washington is seeking a full time Patient Access Representative (PAR). The Patient Access Representative is responsible for providing ge...
- 20 Days Ago
Patient Service Representative
- Good Samaritan Hospital
-
Puyallup, WA
FULL_TIME
- Job Details Job ID: 119149 Location: Puyallup, WA Entity: Good Samaritan Hospital Category: Laboratory/Pathology Specialty: Laboratory/Pathology Department: Laboratory GSH Employment Type: Full-Time R...
- 21 Days Ago
Patient Access Representative
- Specialty Medical Staffing
-
Puyallup, WA
FULL_TIME
- Patient Access Representative - Hospital and Community Health Settings Change your mindset on what you can do in the field of Healthcare! We are different and are looking for Patient Access Reps that ...
- 22 Days Ago
Oncology Patient Account Representative
- St Joseph Medical Center
-
TACOMA, WA
FULL_TIME
- OverviewCHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close...
- 8 Days Ago
Patient Account Representative Assistant
- Vantage Radiology
-
Federal Way, WA
FULL_TIME
- Description: This position is responsible for supporting our Patient Account Representatives in resolving outstanding patient accounts. The ideal candidate will enjoy a challenging, diverse, and rewar...
- 10 Days Ago
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0 Patient Representative jobs found in Tacoma, WA area
Client & Technical Services Rep
- DiagnosTechs - Clinical & Research Laboratory
-
Federal Way, WA
- Join a 36-Year-Old Laboratory at the Forefront of Non-Invasive Testing in an Exciting Expansion Stage! 🌱🔬 With a remar...
- 4/24/2024 12:00:00 AM
Patient Access Rep
- Common Spirit
-
Enumclaw, WA
- Overview In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, ...
- 4/24/2024 12:00:00 AM
Patient Service Rep-Inpatient Float
- MultiCare Health System
-
Tacoma, WA
- You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health car...
- 4/22/2024 12:00:00 AM
Customer Service Representative, Medical Store
- Norco, Inc
-
Tacoma, WA
- Company Description Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Mont...
- 4/22/2024 12:00:00 AM
Patient Advocate Representative - Lakewood, WA
- Tenet Healthcare Corporation
-
Lakewood, WA
- JOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and ...
- 4/22/2024 12:00:00 AM
Customer Service Specialist - Remote - Onsite
- GetixHealth
-
Tacoma, WA
- Position Responsibilities Medical Collections Responding to telephone inquiries (inbound/outbound), utilizing standard p...
- 4/21/2024 12:00:00 AM
Patient Services Representative - Rainier Beach .8FTE (4 days a week, Wednesday off)
- Neighborcare Health
-
Seattle, WA
- Purpose The Patient Services Representative (PSR) will greet and check-in medical and/or dental patients at the time of ...
- 4/21/2024 12:00:00 AM
Patient Access Rep
- CommonSpirit Health
-
Enumclaw, WA
- In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia ...
- 4/20/2024 12:00:00 AM
About Tacoma, Washington
Tacoma (/təˈkoʊmə/ tə-KOH-mə) is a mid-sized urban port city and the county seat of Pierce County, Washington, United States. The city is on Washington's Puget Sound, 32 miles (51 km) southwest of Seattle (of which it is the largest satellite city), 31 miles (50 km) northeast of the state capital, Olympia, and 58 miles (93 km) northwest of Mount Rainier National Park. The population was 198,397, according to the 2010 census. Tacoma is the second-largest city in the Puget Sound area and the third largest in the state. Tacoma also serves as the center of business activity for the South Sound re...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$43,999 to $59,206
Tacoma, Washington area prices
were up 2.8% from a year ago
were up 2.8% from a year ago
What does a Patient Representative do?
Patient Representative in Wichita Falls, TX
Performs clerical and reception duties associated with patient registration.
December 22, 2019
Patient Representative in Olympia, WA
Ensures that patients have timely access to specialized mental health services and that treatment is tailored to individual patient needs.
February 22, 2020
Patient Representative in Savannah, GA
– Reviewed of comments from patients from Comments, Complaints & Suggestions Box.
January 27, 2020