Patient Representative jobs in Vineland, NJ
Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Patient Representative jobs
- Cooper University Hospital
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Glassboro, NJ
OTHER
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About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.Experience Required
Minimum one year of recent registration or billing experience working in a medical facility preferred.
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
Epic experience preferred.
Excellent organizational, written/verbal communication and teamwork skills.
Demonstrated performance of excellent customer service skills.
Education Requirements
High School Diploma or equivalent required.
Special Requirements
Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.
- 1 Month Ago
- Cooper University Health Care
-
Glassboro, NJ
FULL_TIME
- PATIENT SERVICES REPRESENTATIVE - PRN Glassboro, NJ Job ID 6215 Job Type Per Diem Shift Day Specialty Clerical/Administrative About usAt Cooper University Health Care, our commitment to providing extr...
- 24 Days Ago
- American Orthopedic Partn
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Vineland, NJ
FULL_TIME
- We are seeking a qualified phone operator to join our Access Center team. Core responsibilities include: Schedule patients for treatments by multiple providers and treatment areas Ability to communica...
- 2 Months Ago
- Inspira Health Network
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Bridgeton, NJ
FULL_TIME
- MAJOR FUNCTION: The Pre-Service/Pre-Cert Representative is responsible for ensuring all outpatient insurance requirements are completed in advance of patient’s scheduled appointment date. Representati...
- 18 Days Ago
- Inspira Health Network
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Bridgeton, NJ
FULL_TIME
- MAJOR FUNCTION: The Pre-Service/Pre-Cert Representative is responsible for ensuring all outpatient insurance requirements are completed in advance of patient’s scheduled appointment date. Representati...
- 1 Month Ago
- Inspira Health
-
Elmer, NJ
FULL_TIME
- Reserve your spot at our upcoming Inspira Health Open House!Inspira Elmer Medical Center Recruitment EventTuesday, December 19, 20232:00 PM – 6:00 PMElmer Medical Center501 Front St, Elmer NJ 08318Com...
- 15 Days Ago
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0 Patient Representative jobs found in Vineland, NJ area
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Williamstown, NJ
- BAYADA Home Health Care is seeking a Home Health Speech Language Pathologist for a job in Williamstown, New Jersey. Job ...
- 4/21/2024 12:00:00 AM
- MedMetrix
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Mays Landing, NJ
- [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll: Respond to patient inqui...
- 4/20/2024 12:00:00 AM
- Hiring Now!
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Egg Harbor Township, NJ
- BAYADA Home Health Care is seeking a Home Health Speech Language Pathologist for a job in Egg Harbor Township, New Jerse...
- 4/19/2024 12:00:00 AM
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Philadelphia, PA
- BAYADA Home Health Care is seeking a Home Health Speech Language Pathologist for a job in Philadelphia, Pennsylvania. Jo...
- 4/19/2024 12:00:00 AM
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Pennsauken, NJ
- BAYADA Home Health Care is seeking a Home Health Occupational Therapist for a job in Pennsauken, New Jersey. Job Descrip...
- 4/19/2024 12:00:00 AM
- Summit Health, Inc.
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Vineland, NJ
- About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a mor...
- 4/19/2024 12:00:00 AM
- Cooper University Hospital
-
Glassboro, NJ
- At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extrao...
- 4/19/2024 12:00:00 AM
- Excelsia Injury Care
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Drexel Hill, PA
- About Us At Advanced Medical Management, LLC ("AMM") we provide management services unto a host of healthcare companies ...
- 4/18/2024 12:00:00 AM
About Vineland, New Jersey
were up 1.5% from a year ago