Patient Safety Manager manages a staff responsible for developing and implementing patient safety programs. Supervises the investigation of errors and then plans for resolution of all safety related incidents, including those involving employees, visitors, patients, and situations posing a threat to the hospital's buildings and equipment. Being a Patient Safety Manager maintains records of patient-related errors and evaluates this information in order to identify the cause of the error. Collects, reviews, and analyzes information from the facility's safety programs to identify corrective action and programs as necessary. Additionally, Patient Safety Manager recommends changes, policies, or programs that could prevent future errors. Designs and presents training programs meant to increase awareness of patient safety initiatives. Ensures compliance with state and federal regulatory requirements. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Patient Safety Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Patient Safety Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
We are seeking a highly motivated and experienced Account Manager to join our team. The Account Manager will be responsible for managing client relationships, overseeing project execution, and driving business growth within their assigned client base. This is an exciting opportunity to join a dynamic team and make a significant impact in the fire safety industry.
Responsibilities:
- Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all project-related matters.
- Prepare detailed project proposals, estimates, bids, and contracts in collaboration with the management team.
- Drive inside sales efforts to upsell and cross-sell additional services to existing clients.
- Conduct client meetings to review project progress, address concerns, and identify new opportunities.
- Coordinate project implementation, including scheduling, resource allocation, and quality control.
- Monitor project progress and ensure adherence to timelines, budgets, and quality standards.
- Proactively identify opportunities for business growth and expansion within the assigned client base.
- Perform site surveys to determine project scope
- Serve as a liaison between clients and internal teams to ensure smooth communication and project execution.
- Provide exceptional customer service and support to address client inquiries and resolve issues in a timely manner.
Qualifications:
- Bachelor's degree in related field
- Proven track record of success in account management and inside sales roles, preferably in the fire safety or construction industry.
- NICET Certification is a plus
- Strong understanding of fire alarm systems, NYC codes, and regulations is highly desirable.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to effectively manage multiple projects and priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite.
- Valid driver's license and willingness to travel to client sites as needed.
Benefits:
- Competitive salary commensurate with experience.
- Performance bonus opportunities
- Health, dental, and vision insurance.
- Pension Plan
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
- Dynamic and collaborative work environment
Job Type: Full-time
Pay: $80,000.00 - $125,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to Relocate:
Work Location: In person
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