Patient Safety Manager manages a staff responsible for developing and implementing patient safety programs. Supervises the investigation of errors and then plans for resolution of all safety related incidents, including those involving employees, visitors, patients, and situations posing a threat to the hospital's buildings and equipment. Being a Patient Safety Manager maintains records of patient-related errors and evaluates this information in order to identify the cause of the error. Collects, reviews, and analyzes information from the facility's safety programs to identify corrective action and programs as necessary. Additionally, Patient Safety Manager recommends changes, policies, or programs that could prevent future errors. Designs and presents training programs meant to increase awareness of patient safety initiatives. Ensures compliance with state and federal regulatory requirements. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Patient Safety Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Patient Safety Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
JOB SUMMARY
The Patient Safety Officer is responsible for forward facing initiatives around Patent Safety and organizational quality. The PSO is responsible for leading organizational programs as well as departmental projects and teams that support The Joint Commission standards and CMS conditions of participation. The PSO assists with a proactive response to patient safety by recommending changes, policies or initiatives that could prevent future errors.
MINIMUM QUALIFICATIONS
Education: Bachelor’s degree in area of practice.
Experience: 5 years of professional experience in hospital or healthcare setting.
Licensure/Certification: Current West Virginia License in area of practice. CPPS certification within 1 year of hire.
JOB SPECIFIC FUNCTIONAL SKILLS
Participates as a member of the Medication Administration Committee and supports the activities and projects approved by the Medication Administration Committee.
Responsible for addressing potentially preventable events or risks related to medication safety practices.
Develops National Patient Safety Goals policies and oversees education and compliance.
Assures the Patient Safety Plan is compliant with regulatory standards annually.
Provides bi-monthly summaries and the annual report to the Quality Board on Patient Safety.
Provides organizational orientation and education on patient safety.
Develops and implements key indicators and measures to monitor patient safety improvements. Maintains the Patient Safety Scorecard.
Facilitates the selection and provides leadership in conducting proactive risk assessments including the Failure Mode and Effects Analysis.
Analyzes patient safety data and recommends/implements proactive solutions.
Serves as a facilitator in the Culture of Safety and assists with the administration of the Culture of Safety Survey at routine intervals.
Leads the facilities continual regulatory readiness efforts and participates in regulatory body surveys.
Coordinates Sentinel Event Alert responses for all Joint Commission alerts including collaboratively working with interdisciplinary teams to identify current practices and implement new practices recommended by The Joint Commission and document response.
Serves as a back up to the Patient Advocate and assists with complaint/grievance documentation and resolution as needed.
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