Patient Safety Specialist assists in the development and implementation of patient safety programs. Gathers data detailing patient-related errors and conducts analysis for management detailing the cause of the error. Being a Patient Safety Specialist recommends changes, policies, or programs that could prevent future errors. Gives presentations and training programs meant to increase awareness of patient safety initiatives. Additionally, Patient Safety Specialist tests patient-safety knowledge of employees and recommends changes to training programs. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Patient Safety Specialist contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Patient Safety Specialist typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
Overview
Talent Pool - Administrative & Clerical
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information.
The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this role is 2pm-10 : 30pm, Monday - Friday.
Primary Responsibilities :
Responsibilities
Obtains and accurately enters required information for registration into the electronic health system. Follows prescribed procedures for positive identification and medical record number assignment, so no duplication or wrong patient registrations occur.
Reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information.
Ensure EMTALA compliant registration steps are taken for emergency department patients.
Provides information and / or handouts and answers questions on patient rights and responsibilities, HIPAA Privacy Notice, and any financial assistance documentation.
Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations.
Obtains referral, authorization and pre-certification information if needed; documents this information in the EHR, electronic health record.
Assists patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines.
Qualifications
EDUCATION : Required : High School diploma or equivalent.
Preferred : Associate Degree or Certification in Health Care Administration EXPERIENCE : Required : 1 year customer service experience in a healthcare or related setting;
6 months healthcare office experience.
Preferred : Medical Terminology; 1 year patient registration and / or revenue cycle experience. LICENSURE / CERTIFICATION / REGISTRY / LISTING : REQUIRED
PREFERRED
Last updated : 2024-04-24
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