Patient Safety Specialist jobs in Santa Clara, CA

Patient Safety Specialist assists in the development and implementation of patient safety programs. Gathers data detailing patient-related errors and conducts analysis for management detailing the cause of the error. Being a Patient Safety Specialist recommends changes, policies, or programs that could prevent future errors. Gives presentations and training programs meant to increase awareness of patient safety initiatives. Additionally, Patient Safety Specialist tests patient-safety knowledge of employees and recommends changes to training programs. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Patient Safety Specialist contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Patient Safety Specialist typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

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Inside Sales – Account Specialist
  • SW Safety Solutions
  • Union, CA FULL_TIME
  • JOB FUNCTION

    REPORTS TO: Commercial Operations Director
    LOCATION: Union City, California

    The Inside Sales Representative – Account Specialist reports directly to the Commercial Operations Director as part of the Commercial Team. The position will require direct communication with customers, the sales team, logistics personnel, as well as interdepartmental communication. The Inside Sales Representative will be heavily involved with various systems for data entry and customer management to achieve high level customer satisfaction. The focus for this position will be to work directly with a global account to grow and nurture sales through partnership with their sales team. The Inside Sales Representative will be responsible for developing new leads, communicating with customers, understanding customer’s needs, ensuring smooth sales process to build instant rapport and achieve customers satisfaction.

    NATURE AND SCOPE

    Key responsibilities include the following:

    • Manage a full sales-cycle from initial interest through sales activation, which includes creating and maintaining a database of current and potential customers.
    • Maintain active engagement with prospects, customers, and sales associates through multiple channels (phone, email, chat)
    • Follow up on trial and feedback after sample delivery
    • Build new relationships and strengthen existing relationships to create lifelong business partners
    • Outbound calls and emails to understand potential and current customers’ needs and identify sales opportunity (B.A.N.T. Method – Researching and qualifying new leads).
    • Engage with prospective customers and businesses by phone calls and emails to inspire and educate on the benefits, demonstrate the advantages of SW Products, and personalize the experience to each customer and lead
    • Answering potential customers questions, explain features of products and sending additional information per email.
    • Recommend certain glove to clients based on their specific needs and desires, putting the satisfaction of our customers above all else
    • Utilize upselling techniques to increase the size of orders and encourage customers to try out newly developed products
    • Ensure follow-up by passing leads to appropriate team members with Follow Up Task (calls to action), dates, materials and samples shipped, lead BANT answers, etc.
    • Handle inbound, unsolicited prospect calls and convert into sales.
    • Work on outbound cold calling and emailing to secure new business.
    • Closing sales and achieving sales targets.
    • Maintain up-to-date process and product knowledge and value to our customers.
    • Assist in hosting and supporting marketing events to continue to increase public awareness about SW Products and company’s updates.
    • Promptly respond to leads, customer inquiries regarding product, service, tracking and account.
    • Handle and resolve customer complaints and discrepancies in professional manner.
    • Obtain and evaluate all relevant information to handle product inquiries.
    • Promote new products, provide pricing, service and delivery information to customer in timely manner.
    • Regular and accurate maintenance of customer account information in database.
    • Direct communication with sales representatives to provide accurate information regarding samples, customer orders and inventory levels.
    • Strong time management skills to meet team and individual deadlines.
    • Record details of customer interactions in Salesforce for future reference by CS Department or other departments within the company.
    • Follow up within 24 hours of all customer and sales requests.
    • Work cross functionally to provide necessary customer information and assistance to Regional Sales Managers.
    • Communicate and coordinate customer order requirements effectively with distribution center and 3PL partners.
    • Flexibility to adjust and adapt to meet customer needs as well as internal requirements.
    • Partners with the SW Regional Managers to determine necessary strategic sales approaches to meet and exceed customer’s service expectations including develop and grow new/existing customers.

    KNOWLEDGE/EXPERIENCE

    To effectively carry out the above responsibilities, the Customer Service representative should possess the following skills, knowledge, and business experience:

    • High school diploma or equivalent required, college degree preferred.
    • Minimum of 2-3 years of previous B2B support experience desired.
    • Inside Sales experience preferred
    • Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
    • Success in qualifying opportunities involving multiple key decision makers.
    • Experience in Personal Protective Equipment (PPE) a plus.
    • Excellent listening skills.
    • Must be able to work in a team environment to meet deadlines.
    • Strong and professional communication skills: by telephone, in person and in writing.
    • Knowledge using ERP programs for order processing and data gathering preferred experience with NetSuite.
    • Knowledge of MS Office and shipping company software (UPS, FedEx, etc.).
    • Experience with CRM systems (Salesforce, etc.).
    • Strong attention to detail to ensure accuracy of orders and overall customer satisfaction.
    • Organized, flexible, able to follow instructions and receive feedback.
    • Exercises good judgment within defined procedures and practices to determine appropriate actions and problem solve as needed.


    SW® specializes in manufacturing, R&D, and hand health technologies to provide premium hand protection products that enhance worker performance. We are committed to being responsible corporate citizens with a global footprint. We believe being a responsible company begins with sustainable management practices. Please reference the applicable job title within the subject line of your correspondence. Qualified candidates may apply for open positions by e-mailing their resumes to hr1@swssglobal.com.

  • 2 Days Ago

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Patient Advocate
  • Elevate Patient Financial Solutions
  • Pleasanton, CA FULL_TIME
  • Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be in a hospital setting in Pleasanton, CA. The Full Time schedule for this r...
  • 19 Days Ago

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Health and Safety Specialist, Field Safety
  • SLAC National Accelerator Laboratory
  • Menlo, CA FULL_TIME
  • SLAC Job Postings Position Overview: SLAC National Accelerator Laboratory (SLAC), Environmental, Safety & Health (ESH) Division is seeking a highly motivated Health & Safety Specialist to join our Fie...
  • 25 Days Ago

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Site Safety Coordinator
  • FDR Safety
  • Newark, CA FULL_TIME
  • FDRsafety is seeking a Site Safety Representative to oversee a 2-4 month construction project near Newark, CA. This position is expected to operate on a Monday-Friday 40-50 hour/week Day Shift schedul...
  • 24 Days Ago

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Site Safety Representative
  • FDR Safety
  • Newark, CA FULL_TIME
  • FDRsafety is seeking a Site Safety Representative to oversee a 1-year construction project near Newark, CA. This position is expected to operate on a Monday-Friday 40-50 hour/week Day Shift schedule w...
  • 1 Month Ago

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product safety compliance specialist
  • Formac
  • Sunnyvale, CA CONTRACTOR,FULL_TIME
  • Product Safety & compliance Specialist Sunnyvale, CA Long TERM 45/hr All inclusive Experience (Years): 8-10 Keywords: Product Safetly, Compliance Specialist Role Description: We are looking for a high...
  • 7 Days Ago

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0 Patient Safety Specialist jobs found in Santa Clara, CA area

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Environmental Health & Safety Specialist
  • Lucile Packard Children's Hospital Stanford
  • Palo Alto, CA
  • General/ Environmental Service 1.0 FTE, 8 Hour Day Shift At Stanford Children's Health, we know world-renowned care begi...
  • 3/28/2024 12:00:00 AM

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Environmental Health and Safety Specialist
  • A-Gas Americas
  • Concord, CA
  • Environmental, Health and Safety Specialist Our mission at Rapid Recovery, part of the A-Gas, is to protect and enhance ...
  • 3/28/2024 12:00:00 AM

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Environmental Health Safety Specialist
  • Intelliswift Software
  • Fremont, CA
  • Job Title: Business Professional - Environmental Health and Safety Specialist Tax Work Location: US - Fremont, CA - 4650...
  • 3/28/2024 12:00:00 AM

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Environmental Health and Safety Specialist
  • Maxonic
  • Fremont, CA
  • Job Description Job Description Job Title: EH&S Specialist Location: Fremont, CA Job Type: Contract To Hire Job Descript...
  • 3/27/2024 12:00:00 AM

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Food Safety Specialist
  • Acro Service Corporation
  • San Francisco, CA
  • Job Description Job Description ONSITE - TEMP TO HIRE - SHIFT - MON-FRI 4:30AM - 1PM OCCASIONAL SATURDAY. BASIC FUNCTION...
  • 3/27/2024 12:00:00 AM

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Safety Specialist
  • Info Way Solutions LLC
  • Fremont, CA
  • Position Information JD Details Job Title: Safety Specialist (Logistic coordinator) Contract Period: 1yr. Bill rate: ~$5...
  • 3/27/2024 12:00:00 AM

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Software Assurance Safety Professional (BT-23147)
  • Bastion Technologies
  • Mountain View, CA
  • THIS POSITION IS CONTINGENT ON TASK ORDER FUNDING. Software Assurance Safety Professional will support the Safety & Miss...
  • 3/26/2024 12:00:00 AM

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Sr. Environmental Health and Safety Specialist
  • Thermo Fisher Scientific
  • Sunnyvale, CA
  • Job Description Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 ...
  • 3/24/2024 12:00:00 AM

Santa Clara is drained by three seasonal creeks, all of which empty into the southern portion of San Francisco Bay; these creeks are San Tomas Aquino Creek, Saratoga Creek, and Calabazas Creek. There are some significant biological resources within the city including habitat for the burrowing owl, a species of special concern in California due to reduction in habitat from urban development during the latter 20th century. This owl uses burrows created by ground squirrels and prefers generally level grasslands and even disturbed areas. According to the United States Census Bureau, the city cover...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Safety Specialist jobs
$77,111 to $104,514
Santa Clara, California area prices
were up 2.9% from a year ago

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Specialist – Performance Improvement position is responsible for development and implementation of Sharp HealthCare’s Clinical Improvement Standards, including responsibilities related to leading teams in the utilization of Change Acceleration Process and PI tools and providing feedback to the managers, directors and executives.  The Sr.
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