Payment Recovery Specialist jobs in Cleveland, OH

We are seeking a compassionate peer support specialist to assist and guide our clients. In this role, you will be required to conduct regular one-on-one support meetings, develop recovery strategies, coordinate client schedules and logistics, and respond to any emergencies as needed.

To ensure success as a peer support specialist, you should be empathetic and possess exceptional interpersonal communication skills. A top-notch peer support specialist should be able to easily identify warning signs in clients and provide effective interventions and emotional support.

Peer Support Specialist Responsibilities:

• Responding to call-outs and client emergencies as needed.
• Meeting with clients regularly to offer one-on-one support and counseling.
• Developing recovery plans, coping methods, and rehabilitation strategies with the client.
• Arranging medical appointments, therapy sessions, support groups, and other resources to aid the client.
• Monitoring the client's behavior, schedule, medication, and activities.
• Reporting any unusual behavior, conflicts, or recovery deviations to the relevant professionals.
• Liaising with family members and medical professionals regularly.
• Coordinating the client's logistics such as medical appointments and therapy sessions, among others.
• Generating recovery reviews and performance documents to track the rehabilitation process.

Peer Support Specialist Requirements:

• High school diploma or GED.
• Valid driver's license and own transport.
• Ohio Peer Supporter Certified or in the process of obtaining certification.
• Complete a background check
• Complete a urine drug screen with no involvement with substances.
• Lived experience with mental health conditions, substance abuse, or trauma.
• Excellent verbal and written communication skills.
• Highly compassionate and attentive to detail.
• Good knowledge of recovery resources such as the 12 step program and community support groups.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person