Payment Recovery Specialist jobs in Moline, IL

Robert Young Center - MCSA Muscatine

Peer Recover Specailist

Full-Time Benefits

M-F, 8-5

The Recovery Support Specialist (RSS) is indirectly supervised by the Department Manager and provides care to consumers utilizing the Robert Young Center principles of Trauma Informed Care. The RSS serves as a member of an interdisciplinary team that provides recovery oriented in-home and community based services for adults with severe mental illnesses. The RSS provides comprehensive case management and psychosocial rehabilitation through an outreach-oriented set of service activities. The RSS provides crisis intervention, maintain accurate clinical documentation, and demonstrate Trinity's principles and values when interacting with clients, families, visitors, physicians and coworkers.

Why UnityPoint Health?

• Culture - At UnityPoint Health, you Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits - Our competitive program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in.

• Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development - We believe equipping you with support and is an essential part of delivering a remarkable employment experience.
• Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.

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Consumer Services

• Assures that all consumers receive clinically sound triage/referral and ongoing consumer services for behavioral health needs.
• Collects information necessary to develop an accurate assessment of each consumer
• Participates in the development of the consumer treatment plan.
• Provides mentoring, individual and group support, and teaches self-advocacy and motivation through feedback.
• Provides assertive community outreach and sustained efforts to engage individual clients.
• Provides linkage to mental health services and programs including but not limited to psychiatric services, medication management, and representative payee.
• Evaluate the consumer's treatment plan through follow-up assessment and recommends adjustments based on clinical findings.
• Identifies available support systems to meet the needs of each individual client.
• Delivers high quality care appropriate to the age and educational level of the client.
• Responds to crises situations by providing direction, recommendations, and crises intervention.

Clinical Excellence

• Utilizes peer mentoring and support, Wellness Recovery Action Plan (WRAP) facilitation, access to National Alliance on Mental Illness (NAMI) and their signature programs (Peer Connections, In Our Own Voice, Family to Family) to motivate clients towards wellness and recovery goals.
• Maintains accurate, concise, current clinical documentation. This includes but is not limited to all phone conversations, requests from the client, changes in the clinical conditions and all consultations with team members.
• Integrates ethical principles, evidence based practice, and research findings into all areas of practice.
• Establishes and maintains good working relationships with the medical, educational, and the social services community.

Client Education

• Utilizes a holistic approach to determine teaching methods appropriate to the individual client.
• Provides psycho-education to clients and families regarding their illness, medications, and/or treatment plan to supplement information provided by health care professionals.
• Conducts individual, family, and group trainings.
• Evaluate the client's understanding of information provided and ability to follow through.

Education:

• Requires a BA, BS, BSW in behavioral healthcare services related field; or
• A certificate of psychiatric rehabilitation from a DHS approved program plus a HS diploma and 2 years' experience in providing mental health or human services; or
• A minimum of five (5) years supervised experience in mental health or human services and a HS diploma.

Experience:

• Must able to read, write, and communicate effectively.
• Must have a lived experience with mental illness.

License(s)/Certification(s):

• CRSS certification within 1 year of hire.
• Basic Life Support (BLS) certification.
• Crisis Prevention Institute (CPI) training within 6 months of hire.
• Valid Driver's License.

Knowledge/Skills/Abilities:

• Demonstrated ability to apply critical thinking and problem-solving abilities to a wide range of client situations.
• Able to accurately collect and assess information, understand ethical standards of behavioral healthcare, and utilize teaching/learning theories.
• Demonstrated excellent communication skills (orally and in writing) and presents self in a professional manner.
• Able to establish effective consultative relationship with health care providers, outside agencies, co-workers, and the community.
• Able to work sensitively with clients.
• Able to handle multiple priorities, maintain composure under stress, and adapt to a fast paced changing environment.
• Proficiency in the use of computer programs including Microsoft Office and Electronic Medical Record (EMR) applications