Payment Recovery Specialist jobs in Portsmouth, NH

JOB SUMMARY

The Recovery Specialist is a full-time position that coordinates between other SHRC personnel and assists staff as needed. Must be available and qualified to provide billable recovery coaching sessions with center members. Facilitate parenting education sessions and fulfill contractual FO (Facilitating Organization) obligations as outlined in contract. Must work to establish and develop relationships in the Seacoast community with the objective of forming partnerships that help promote and advance SHRC's mission and core values. Be familiar with the funded contracts/budget and Facilitating Organization expectations. Assist supervisor as needed and manage/implement data systems as requested. Coordinate and schedule volunteers with at least one volunteer on site at all times during working hours. Assist in developing volunteer corps program.

ESSENTIAL FUNCTIONS

• Facilitate weekly parenting and/or recovery groups, check in with participants and provide one on one support when needed, coordinate, schedule and conduct intakes for these individual sessions.
• Ensure each member has proper consent, comprehensive intake, BARC-10 and quality of documented and securely retained.
• Understand and apply 42 CFR Part II to recovery community practice setting.
• Coordinate weekly mutual aid meetings ensuring adequate participation and facilitator communication. Update social media platforms in accordance with daily schedule and special events.
• Responsible in providing community outreach that will encourage new participants in advance of ongoing meetings and recovery programming as particular meeting format deems appropriate.
• Keep current and accurate data, including but not limited to documentation pertaining to program participation, new members, center activities, special events and peer support services.
• Performs other related duties/projects as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.
• Coordinate and schedule volunteers with at least one volunteer on site at all times during working hours.
• Assist in developing volunteer corps program.

NOTE: The employer reserves the right to change or assign other duties to this position.

QUALIFICATIONS

Job qualifications are stated in the Essential Functions of the job description. An employee must be able to accomplish the Essential Functions to be competent in the job. Other special requirements are noted below.

Required Education and Job Experience

• CRSW.
• High School Diploma or equivalent, Bachelor’s degree in a related field preferred.
• At least three years’ experience in the field or an equivalent of higher education in the fields of social work, psychology, human services, or sociology.
• Good interpersonal skills, non-judgmental attitude.
• Professional appearance and conduct.
• Personal and driving background checks.
• Well-written and spoken.
• Proficient in Microsoft Office and basic knowledge of network and computer systems.

Knowledge, Skills, and Abilities

• Knowledge of Organization’s mission, vision and goals and execution of policies and procedures.
• Clearly and persuasively communicate, listen, and seek clarification; participate in meetings, write clearly and informatively. Initiative - Demonstrate ability to work independently and as part of a team; exhibit sound and accurate judgment, including prioritization and time management skills. Able to provide support to multiple team members simultaneously.
• Ensuring that one’s own and others’ work and information are complete and accurate; carefully preparing for meetings, events, and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Strong leadership capability, demonstrating ability to develop and deploy strategy, and structure through detailed action plans, dealing with ambiguity; business acumen; integrity and trust; drive for results; Ethics and values.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

This is a full-time position; expected to be 40 hours per week. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.