Personnel Records Clerk jobs in Albany, NY

Description

JOB SUMMARY: 

Are you a problem solver at heart? Do you have excellent organization and customer service skills? Can you multi-task in a busy environment? If so, Albany ENT & Allergy Services is looking for you!

The medical records clerk is responsible for the fulfillment of all medical record requests. Requests are to be completed in a timely fashion, recorded in the patient’s chart and payments collected if appropriate. 

We are excited to provide flexible work arrangements for the Medical Records Clerk. This position is part-time (25 hours per week) and fully remote (New York State only).

DUTIES & RESPONSIBILITIES:

• Prepares and sends documents responsive to physician, patient, and attorney requests for medical records.
• Answers the phone, documents record requests and ensures patient concerns are addressed by the correct member of the team.
• Responds to daily tasks from the providers requesting patient medical records and contacts outside offices to obtain these records.
• Processes office notes for assigned provider(s).
• Imports videostrobe reports and photos into the patient’s chart.
• Assists with patient referrals, importing consult notes, and testing results.
• Assists with IT Help Desk requests for patients and staff. 
• Provides excellent customer service, with a positive attitude and maintains good public relations.

Requirements

REQUIREMENTS: 

• High school diploma or equivalent
• Administrative experience in a healthcare setting preferred; experience with NextGen a plus.
• Must be detail oriented and able to organize time and prioritize numerous duties within deadlines.
• Requires the ability to deal with changes in schedule and occasional interruptions.
• Excellent written and verbal communication skills required as well as interpersonal skills with patients, staff, and other healthcare professionals. 

CLOSING: 

Albany ENT & Allergy Services is proud to offer a consistent schedule with no weekend hours, a competitive salary, 401k benefits, generous paid time off, and paid holidays.

The pay range for this position is $16 - $22/hour. 

If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!