Personnel Records Clerk jobs in Lowell, MA

Who we are:

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. The Spire network spans the Northeast with more than 1,300 employees, 130 physicians, and 28 locations in Connecticut, New York, and Massachusetts.

What you’ll do:

Provides administrative support for patient chart preparation and front desk support.

Responsibilities/Duties:

• Daily scanning of all paperwork generated per protocols
• Retrieving and sorting superbills and other paperwork left after clinic
• Maintain fax log and ensure failed faxes are resent properly
• Send patient notes to other offices via secure email, faxing, etc
• Update and maintain referring physician hospital affiliation list in practice management system
• Deal with problems that come up as the day progresses/troubleshooting
• Printing patient schedules for the different providers' upcoming appointments.
• Printing cover sheets and filling them out with a patient's account number, name, DOB, time and date of visit, date of injury, date of surgery if it applies.
• Cross checking demographics to confirm they are correct
• Documenting the insurance carrier, checking eligibility, and making sure there is a valid referral in place if required.
• Calling Primary Care offices to request referrals for upcoming appointments.
• Document copayments and outstanding balances
• Verify that all test results and office notes are available and printed for the patient’s appointment, including labs/radiology/neurological testing, etc.
• Verify that all preoperative testing and surgical consents are available and printed for preoperative appointments
• Cover co-workers’ vacation/sick/personal time
• Other duties as assigned by managers and leads

Who you are:

Qualifications:

• High School diploma or equivalent experience
• One-year medical office experience.
• Able to react calmly and effectively under stress
• Ability to interpret, adapt and apply guidelines and procedures
• Develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by displaying sympathy, tact and understanding
• Must be a team player with a positive attitude, adjust to various personalities, work with a diverse population, demonstrating patience and professionalism
• Promotes teamwork through collaboration
• Represents the clinic in a professional manner
• Able to maintain strict confidentiality on all patient issues

What we offer:

• Excellent growth and advancement opportunities
• Dynamic environment
• Access to a diverse network of practitioners
• Broad infrastructure of tools and programs to enhance the employee experience
• Competitive Compensation
• Generous PTO
• Benefits package: health, dental, vision, 401(k), etc.

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).

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