Physician - Endocrinology jobs in Everett, WA

Patient Service Representative – Full or Part Time

Date: 10/19/23

Location: Mukilteo

Western Washington Medical Group’s Endocrinology clinic is looking for an energetic and friendly staff

member to join our team!

We currently have a need for a full-time Patient Service Representative (PSR) in our Mukilteo

location.

Previous medical clinic experience is appreciated, including knowledge of electronic medical records

systems. Must be flexible, a team player, attentive to details with exceptional customer service and multi-

tasking skills.

The PSR works as a team member helping patient’s pre-and-post visits, including reception, scheduling,

checking-in/ checking-out, assisting with referrals, insurance authorizations, and other duties as assigned.

Must be committed to delivering exceptional customer service to our patients on the phone and in person.

Essential Functions:

Reception and customer service, includes but is not limited to:

• Answer multiple telephone lines using defined etiquette standards; route calls and messages

• Greet, direct, and and offer assistance to visitors/patients

• Register new patients and schedule office appointments

• Input patient registration including demographics, insurance information and any necessary

referrals

• Answer patient questions and follow through on inquiries

Qualifications/ Education Background:

• High school diploma or GED equivalent

• Some college coursework preferred

Work Experience:

• Two years front office or medical reception support preferred

• Experience in a health care setting preferred

• Must be able to provide proof of legal authorization to work in the United States

Special Training/Skills:

• Demonstrates professionalism and exceptional customer service skills

• Microsoft application skills: Word, Excel and Outlook

• Data entry skills required

• Excellent organizational skills, high attention to detail and accuracy

• Familiarity with electronic medical records. EPIC experience is a plus.

• Ability to demonstrate knowledge and skills necessary to provide excellent care based on patient

needs

• Works well in a team environment or independently

Benefits:

We offer a family friendly and people-focused workplace, plus the opportunity to work for the best

healthcare company in Washington.

Full Time employee benefits:

• 9 paid holidays

• 401(k)

• 401(k) matching

• Dental insurance

• Disability insurance

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Sick time accrued per WA State law

• Paid training

• Retirement plan

• Vision insurance

Part Time employee benefits (< 30 hours/week):

• 9 paid holidays

• Paid time off

• Sick time accrued per WA State law

Our staff not only enjoys full benefits and professional growth opportunities, but also an environment noted

for diversity, community involvement, intellectual excitement, and collaboration. We are interested in

learning more about you and appreciate you taking the time to apply online.

Schedule: Full or part time day schedule, Monday – Friday. No evenings or weekends.

Salary Range: $20.00 - $23.00 per hour, depending on experience, skill set, and education.

To Apply: please send cover letter and resume to: Melissa.danielson@wwmedgroup.com

Western Washington Medical Group is an Equal Opportunity Employer. We celebrate diversity and inclusion and

welcome applications from qualified candidates, regardless of race, color, religion, sex including sexual orientation

and gender identity, national origin, disability, protected veteran status or any other characteristic protected by

applicable federal, state or local law.