Physician Practice Operations Director jobs in Milwaukee, WI

POSITION SUMMARY

The Clinical Practice Director is a nurse practitioner or physician assistant leader, primarily responsible for Market level oversight of Clinical Practice, Quality, and Performance of all Bluestone Providers.  

Reporting to the SVP of Clinical Practice, the Director of Clinical Practice functions independently using effective leadership skills. The Director of Clinical Practice works closely with other clinical and market leaders to ensure collaboration regarding provider development and practice implementation. 

The Clinical Practice Director maintains patient care at a ratio that is dependent on Market/Territory/Department demand for management of their time.

ESSENTIAL JOB FUNCTIONS 

1. Oversight and assurance of Clinical Quality
   1. Ensure individual provider practice is of excellent quality 
   2. Review benchmark indicators for teams and address or escalate concerns.
   3. Assist with roll-out of clinic wide initiatives and quality goals 

1. Recruitment 
   1. Involvement in candidate selection process either via interview or field shadow 
   2. Approval of APP practice model (collaborative vs team) 
   3. Involvement in team growth and build out  

1. Onboarding of new Providers 
   1. Ensures completion of training process  
   2. Mentorship on practice management 
   3. Clinical evaluation in conjunction with Collaborating Physician 
   4. Assurance of audits and follow up 

1. Management of individual Advanced Practice Providers
   1. Periodic 1-1 check-ins
   2. Assist with implementing agreed-upon practice standards
   3. Addresses or escalates barriers/issues and provides solutions
   4. Annual Performance Reviews 

1. Collaboration with Primary Care Director and Physician Lead regarding Physician Quality and adherence to Bluestone policies 
   1. Periodic 1-1 check-ins
   2. Assist with implementing agreed-upon practice standards
   3. Addresses or escalates barriers/issues and provides solutions
   4. Annual Performance Reviews 

1. Owner of Market Provider meetings with Physician Lead as co-facilitator 

1. Periodic Market related Bluestone promotional and/or social events outside of Provider meetings

QUALIFICATIONS/REQUIREMENTS

Education/Experience

• Graduate of an accredited Nurse Practitioner or Physician Assistant Education program
• Five (5) or more years of practice experience
• Must have proven ability and desire to be a leader within the Bluestone provider group 
• Experience in former leadership roles preferred, but not required
• Proven ability to communicate effectively with strong verbal and written skills
• Must have a valid driver’s license and minimum state required liability auto insurance

Knowledge/Skills/Abilities

• Exhibits strong leadership, collaboration and advisory skills
• Solid business acumen and understanding of business operations
• Excellent communication and interpersonal skills
• Ability to think strategically and exhibit sound decision making
• Functions well in a results-oriented and dynamic environment
• Sets and meets goals, deadlines and objectives, uses time efficiently and effectively
• Adapts quickly to frequent change in the work environment, delays or unexpected events
• Ability to overcome obstacles and develops alternative solutions
• Works with integrity and ethically; upholding organization values
• Strong interpersonal and technical presentation skills
• Skill in identifying and resolving problems
• Ability to work independently to meet company goals and timelines
• Ability to deal with change and ambiguity
• Detail oriented and accurate
• Intermediate-level computer proficiency including Google Docs and equipment such as Laptop, iPad and iPhone
• Demonstrated compatibility with Bluestone's mission and operating philosophies
• Demonstrated ability to read, write, speak and understand English language

Working Conditions

• Work Environment-This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, tablets, phones and copiers.
• Physical Demands-This is primarily a sedentary role working indoors; however, some walking is required.  The position would require the ability to occasionally lift up to 20 pounds and bend or stand as necessary
• Up to 50-75% travel within the prescribed market

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.