Description
Swope Freedom Plan is looking for a goal-oriented, self-driven individual that enjoys connecting with people to join their sales team as a product specialist. Swope Freedom Plan is the Swope's Family of Dealership's Buy Here Pay Here dealership that specializes in working with guest to achieve transportation independence while re-building their credit.
We are part of the Swope Family of Dealerships with locations throughout the Hardin County area. Swope has been in the Hardin County area for over 70 years. We offer a competitive total compensation package for full-time employees including medical, dental, vision plans, paid time off, paid sick time, paid holidays, paid life insurance, 401(k) retirement plan, company paid short term disability, employee retention bonus, vehicle service repairs, maintenance work, and more!
As a Product Specialist you will:
- Interact with guest to help guide them in their vehicle purchase, asking questions and listening carefully.
- Proactively consult and guide guests to the appropriate next step in the sales process, ex: vehicle appraisal process, test drives, finance applications and service. Describe all optional equipment and accessories available for guest purchase, explain in detail product features and benefits.
- Use outstanding communication and listening skills to help negotiate terms that ensure payment options meet your guests’ lifestyles, budgets, and expectations; close the deal.
- Deliver a minimum number of vehicles each month.
- Prepare sold vehicles for guest delivery prior to their arrival.
- Deliver vehicles to guest, ensuring that they understands the vehicle’s operating features, warranty, and paperwork.
- Provide an exceptional guest experience, driving loyalty by regularly following up to ensure satisfaction.
- Help transition guest to our Service departments to support their ownership experience, selling the quality and convenience of service repairs and/or aftermarket parts and accessories available in the service departments.
- Assist in maintenance of inventory display and organization of all keys to keep the guest experience as smooth as possible.
- Complete training with manufacturer to become a Certified Product Specialist.
Requirements
- Proven ability to provide an exceptional customer experience.
- Drive to set targeted personal income goals consistent with company standards of productivity.
- Proven ability to exceed established automotive sales and customer service goals.
- Excellent communication, consultative, interpersonal and organizational skills.
- Strong telephone and technology skills. Including; computers, smart phones, and social media.
- The willingness to follow up, and follow-up again, with customers.
- Strong desire and aptitude for continuing growth opportunities. Willingness to follow assigned word tracks & techniques as demonstrated in both training sessions and customer interaction.
- Valid in-state driver’s license and an acceptable, safe driving record.
- All potential employees must pass pre-employment testing to include a background check and drug screen.
Benefits
- PTO available first of the month after 60 days of employment
- Paid sick time available first of the month after 60 days of employment
- Health Insurance
- HSA - Health Savings Account w/ company contributions
- 401K with Company Match after 60 days of employment
- Vision Insurance
- Dental Insurance
- Basic Life Insurance paid by company
- Voluntary Life Insurance
- Short Term Disability paid by company
- Long Term Disability
- Critical illness and Accident Coverage
- Prepaid Legal Insurance
- Identity Theft Protection
- Employee Assistance Program
- Discount/Referral Program
- Gym membership