Plan Design Specialist jobs in Tennessee

We are a small office and can offer benefits, flexibility, and potential for growth. We would love an excellent new team member!

Responsibilities:

• Handle customer inquiries
• Prepare accurate legal forms and correspondence
• Troubleshoot and resolve client issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving procedures and industry regulations

​Qualifications:

• Previous experience in customer service, insurance or other financial related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Based on experience and education, we are seeking a professional administrative team member focused on customer service with detailed documentation preparation skills.

-Has 3-5 years of experience in the insurance or financial industry.
-This person can work with a team or independently.
-Is familiar with Microsoft Office and Adobe.
-Able to prioritize tasks and help with special projects as assigned.
-Has strong work ethic.
-Excellent communication skills.
-Can adapt to and learn new software programs quickly.
-Follows specific instructions or asks questions when unsure.

Job Type: Full-time

Pay: $35,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Health savings account
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• financial or insurance industry: 3 years (Preferred)

Ability to Commute:

• Johnson City, TN 37601 (Required)

Work Location: In person