Player's Club Director - Casino oversees the activities of the Player's Club staff. Ensures customer satisfaction. Being a Player's Club Director - Casino develops and implements benefits, contests, and promotions designed to increase Player's Club membership and revenue for the casino. May require a bachelor's degree in area of specialty. Additionally, Player's Club Director - Casino typically reports to top management. The Player's Club Director - Casino typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Player's Club Director - Casino typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
At Lakeside, we are a personable, loyal, and friendly company that connects with our customers and employees. Every employee is committed to enhancing our guests' satisfaction by building upon our relationships and offering great service at a reasonable price. We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.
The Casino Host is responsible primarily for the development, growth, maintenance, retention, and reactivation of the customer base, with particular attention to high value guests. The candidate will be responsible for contacting both a large group of assigned customers as well as guests showing the ability to grow their worth, making decisions regarding customer accounts or issues of significance, maintaining positive relationships with the most valuable of guests, along with assisting other property departments and their guests with marketing promotions, entertainment, food and beverage events, etc. The Casino Host will use on and off property amenities, various methods of statistical analysis and independent decision making to increase guest loyalty and gaming revenues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUPERVISORY RESPONSIBILITIES: None
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE
LANGUAGE SKILLS: Must be able to effectively communicate in English.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS:
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0 Player's Club Director - Casino jobs found in Des Moines, IA area